About Our Company

• TSS is a fast-growing company incorporated in 2008
• TSS is a solution provider for the financial industry, with clients in India, South Africa and USA
• TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. 
• Our clients are typically banks, stockbrokers, stock exchanges and hedge funds.

For more information : www.trackwizz.com

- Making required configuration changes in Application. (Standard Workflow)
- Performing UAT testing if required.
- Performing Regular application review.
- Creating a Monitoring report.
- Resolving issues identified in Monitoring.
- Identifying product enhancement and raising tickets.
- Highlight CERSAI related concerns to CKYC and take follow-up for the same.
- Handling client meetings when asked by clients.
- Handling other requests and issues raised by clients.
- Collecting Monthly counts from institutions for billing and making records of the same.
 

Required Skills:

- Good Communication skills Verbal/ Written (Must)
- Email Writing skills.
- Problem solving skills.
- Deep analysis skills.
- Prefer experience in customer service or client handling.
- Self managing and taking responsibilities for clients.