Who are we? 

TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.

We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.

What should you expect from us?

• *10K Signing Bonus
• *5K Referral Incentive for external (non-TSA) referrals
• Premium salary package
• Day Shift
• Hybrid set-up
• HMO coverage with free dependent
• Life Insurance Coverage
• We promote within the company! Look no further to take the next step in your career 
• Awesome R&R daily floor prizes, major cash giveaways, social events like end of year parties; there's always something fun to get excited about!
• 1 Full Time role available

What will a normal day look like?

The Recruiter role is responsible for executing TSA's talent acquisition strategy for our front-line teams. This involves partnering with the operations team to understand program needs and sourcing requirement and utilising their expertise in high volume recruitment to identify, attract and retain high potential talent to optimise the centre's performance and culture. As the first point of contact for all prospective employees the Recruiter is accountable for creating a positive candidate experience and seamless on boarding journey. In addition to owning the full end to end recruitment life cycle, as a member of the broader People team, the Recruiter is integral to promoting and continuously improving TSA's Employer brand.

Our Recruiters play a pivotal role in attracting the right talent across our Telstra frontline programs. This involves screening candidates from adverts responses, interviewing and assessing their capabilities against specific program requirements and offering them an opportunity to join TSA Group and start their career journey.  

What will you do?

• You will be passionate about speaking to individuals regarding their career aspirations and goals
• Have the ability to find talent that aligns with our TSA Values
• Have the ability to multi-task, prioritise and are extremely organised
• You are a self-motivated individual, resilient, hard-working and you thrive on achieving results
• You like to be challenged!

Essential: 

• Must have 2 yrs overall Recruitment /Talent Acquisition experience in a BPO setting
• Exposure to high volume recruitment
• At least 6 mos Australian Recruitment/Talent Acquisition experience is an advantage
• Knowledge and understanding of Australian employment legislation is an advantage
• Experience in best practice recruitment
• Excellent communication Skills
• Professional writing skills
• Resilience
• Empathy for others
• Influence & Persuasiveness
• Openness and willingness to learning and continuous development
• Technology literate

Desirable:

• Experience recruiting for sales, customer service or contact centre roles.
• Higher education in Human Resources or business is desirable.
   

Hit the I'm Interested button to apply!

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*Terms & Conditions Apply

At TSA, the health, safety and well-being of our team is our number one priority!
 
In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more.
 
We take our responsibility to protect the health and well-being of our team and our community very seriously.

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Philippines Office address:

14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300