Customer Support Officer
- Full-time
- Department: Technology
- Employment Type: Full-Time
Job Description
TSA Group has represented Telstra for over 20 years, and with the recent Covid-19 pandemic, we are bringing a range of our customer service roles back to Australia.
TSA Perks:
- You can chose to work a 9 or 10 day fortnight
- Work in office for the first 3 months, then move to work from home 2 days per week
- Gain a Cert III in Business, fully paid, completed during work hours
- Internal career progression
- 5 weeks of full paid training
- Daily cash prizes, holidays, tech
- Discounts at local cafes on food and drink
- Brisbane CBD Location
You describe yourself as – someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.
What will a normal day look like?
You will engage customers, build rapport and provide outstanding customer service solutions.You will also be required to:
- Navigate through multiple systems whilst maintaining customer engagement on the phone
- Answer incoming calls from Telstra customers
- Confidently handle technology faults, complaints and trouble-shooting issues
About you;
You can commit to full time hours and work a 5 day week Monday - Friday between the hours 7am - 9pm - No weekends!
This role is subject to a police clearance and background checks.
Submit your resume today to receive an email which allows you to chose your time slot for a video interview with one of our friendly recruiters - start your new career today!
Additional Information
Want to know more? Check out our social media pages:
- Website: https://tsagroup.com.au/
- Instagram: tsa_group_
- LinkedIn: https://www.linkedin.com/company/tsa-group-australia/