Why join the TSA Team?

• Full time in office for paid training after the first 3 months, then move to 2 days work from home per week
• Choose to work a 9 or a 10 day fortnight
• Free qualification in a Certificate III in Business
• We encourage internal career progression
• Daily cash prizes, vouchers, VIP team events
• Choose your pay-day via the Earned app
• Retention Bonus

You describe yourself as – someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.

What will a normal day look like?

You will engage with customers, build rapport and provide outstanding customer service solutions. You will also be required to:

• Navigate through multiple systems whilst maintaining customer engagement on the phone
• Answer incoming calls and record customer interactions
• Confidently handle technology faults, complaints and trouble-shooting issues
• Provide exceptional customer experiences through conversations using empathy and understanding

This role is subject to a police clearance and background checks. 

Submit your resume and one of our dedicated recruiters will contact you for a chat around how you will fit into our team. 

To ensure the highest standards of safety for our employees working in office, applicants must have received two doses of a recognised COVID-19 vaccine by day of commencement.

Want to know more? Check out our social media pages:

• Website: https://tsagroup.com.au/
• Instagram: tsa_group_
• LinkedIn: https://www.linkedin.com/company/tsa-group-australia/