Customer Experience & Sales

  • 30 Pirie St, Adelaide SA 5000, Australia
  • Full-time
  • Employment Type: Full-Time

Company Description

TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.

This is an Expression of Interest for a Customer Experience Management & Sales role (FULL TIME) in our inbound call centre (in the Telecommunications industry) at our Adelaide CBD office. We are requesting interested applicants to share in their application towards this Expression of Interest...

Job Description

  • RETENTION & SALES
  • Engage customers, build rapport and ensure all customers are getting the best value;
  • Retain existing customers by presenting personalised solutions based on the customer's current and future needs; and
  • Offer solutions using a variety of Telstra's market leading products from NBN, Mobiles, FOXTEL and everything else in-between.

    Qualifications

    • Here’s what makes you tick….

      Your friends describe you as – someone who has a great sense of humour and likes to have a laugh! You take immense pride in your work and love being the best at what you do. 

      Your boss describes you as – someone who is goal-orientated and loves achieving targets, you embody a sales mentality that is only beaten by your desire to captivate customers by providing them with an outstanding customer experience. You are collaborative and you bring a great vibe to the team.

      You describe yourself as – someone who can talk to people from all walks of life, you have a natural affinity for technology! You are keen to learn more, and you are always keeping up with the latest and greatest technology products.

    Additional Information

    Check out our social media pages:
    https://www.linkedin.com/company/tsa-telco-group/life/
    Instagram: tsa_group_

    Videos To Watch

    Privacy Policy