2-11pm Front Desk Agent

  • 1201 Torgerson Dr, Fairmont, MN 56031, USA
  • Full-time

Company Description

TPI Hospitality is 100% Employee Owned, you benefit directly from the success of the company!  We operate four hotels in Fairmont, MN.  The Holiday Inn, Hampton Inn, Quality Inn and Super 8 work together to offer guests a wide variety of lodging choices in Fairmont.  TPI offers an attractive benefit package including medical, dental, and life insurance, paid time off (PTO), a partially funded 401k plan, discounts on meals and associate rates at hotels around the world, and a tuition discount. If you enjoy being recognized for a job well done and want to work with a great team, apply today!  TPI Operates four hotels in Fairmont, MN. 

  • 100% Employee Owned
  • Industry-leading tenure
  • Empowerment to create success for yourself and those around you
  • We’re a growing company with new projects under way
  • Advancement or transfer opportunities
  • Chosen as a three-time “Best Places to Work” recipient

Job Description

Job DescriptionDutiesMust be able to work flexible hours.Greets, registers, and assigns rooms to guests.Operate P.M.S. (Property Management System) and maintain system security.Issues room key and offer instructions for parking and location of the guest's room.Maintain complete knowledge of all hotel features / services, hours of operation, room types, room numbers, layout, decor, appointments and location, all room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day and all scheduled daily group activities.Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.Keeps records of room availability and guests' accounts.Computes bill, collects payment and makes change for guests.Make, confirm, and cancel reservations for guests.Post charges such as room, food, or telephone by hand or machine.May make restaurant, transportation, or entertainment reservations for guests.May deposit guests' valuables in hotel safe or safe deposit box.Document maintenance / engineering work orders and submit to Manager/Supervisor

All other duties as assigned by a manager or supervisor.QualificationsExcellent communication and people skills, team player, service guru and available for a variety of shifts including weekends, evenings and holidays. 2pm - 11pm.

Qualifications

QualificationsExcellent communication and people skills, team player, service guru and available for a variety of shifts including weekends, evenings and holidays. 2pm - 11pm.

Additional Information

All your information will be kept confidential according to EEO guidelines.