As our experienced engineer in one of our teams you drive the innovation of our leading service management software. With your technical expertise across front and back end stacks, you build smooth, impactful features that make a real difference in the lives of our customers.

You’re working to deliver a scalable and future-proof TOPdesk product to 10 million users of 5000 customers worldwide. But, more specifically, you’ll be building and maintaining our Knowledge Base: whether that’s expanding the current components, building new features, or improving the underlying technologies.

Your main task, as experienced engineer, is of course programming. Sometimes working on accessible user interfaces, other times making sure the backend is fast and reliable. You’ll switch between tasks, whether that’s fixing bugs, refactoring code, or tweaking things so our users have a smoother experience.

Teamwork is essential. With your fellow engineers, but also with the team’s UX designer and Product Manager. Together you figure out how to incrementally deliver a lovable product for our users. But we’re not just keeping it in the team, we also work with other customer-facing development teams to get or receive support for specific components, and with our platform teams to get our code to production.

What will you be working with?
We work in both a legacy system as in a service architecture. This list gives you an idea of the tools and systems you’ll work in/with as engineer: jOOQ, JUnit, Service-Oriented Architecture, Message Queues, SQL Server, Vue, Vite, Vitest, TanStack/Query, Semantic HTML, A11Y, micro-frontends, SCSS. But, it’s not only about what we currently use. A successful candidate is expected to lead and bring our stack to the next level.

Where will you be working?
At the TOPdesk headquarters in Delft! As Full-stack engineer you’ll join team Phoenix. We are a mature engineering team with 7 team members who master a variety of disciplines: back-end, front-end, UX, testing, and product management. The team loves what they do, creating a user-friendly knowledge base for all our cus-tomers. We find it essential to be open and respectful with each other, which also means giving feedback. In our team, we can say anything, and we always listen to each other. We’re not very formal and crack quite a few jokes, and for a team get-to-gether usually head out to a theme park.

As a customer-facing team, we have a network of people that we interact with. From our actual customers, to our Support department, and of course other engineering teams. These teams either work with us on features, or support us in delivering our features. Our work is guided by agile principles, a framework you’re likely familiar with. As a team, we prioritize our backlog, refine the work, and plan our 2-week sprints. Regular retrospectives help us identify areas for improvement.

Why TOPdesk?
At TOPdesk, you’ll experience a culture built on freedom, trust, and responsibility - our core values that empower you to make an impact. You’ll work in a hybrid environment, combining the best of office collaboration and remote flexibility. We invest in your growth through our 10 to Grow program, giving you dedicated time and resources for personal and professional development. And of course, you’ll get great colleagues, a laptop, and a salary that grows with you - plus benefits you’ll love (check our Employee Handbook for details).

• You have at least 5 years of experience as (full-stack) engineer.
• You’re proficient in Java and Typescript, and of course in English.
• You don’t just ‘write a piece of code’, you make sure that it is part of the greater context of the product.
• You enjoy helping others with their code, whether that’s sparring, mentoring, or reviewing.
• You believe in teamwork and clear communication as much as we do.
• You are curious and failing isn’t scary for you. It’s an opportunity to learn.
• You are comfortable in a service architecture.
• It would be great if you have worked with legacy frameworks and are familiar with Domain-Driven Design.