Senior Customer Success Manager / SAP Finance Expert (m/f/d)

  • Berlin, Germany
  • Employees can work remotely
  • Full-time

Company Description

TIS (Treasury Intelligence Solutions GmbH), founded in Walldorf, Germany in 2010, is a global leader in managing corporate payments. The Financial Times named TIS as one of “Europe’s Fastest Growing Companies” for 2019. Offered as Software-as-a-Service (SaaS), the TIS solution is comprehensive, highly scalable, cloud platform for company-wide payments and cash management. For businesses, TIS creates a community of trust and empowers customers to make better decisions with 100% real-time cashflow visibility. Key benefits are lower costs, risk prevention, a higher degree of transparency and fast worldwide rollouts. For banks and partners, TIS generates growth and revenue opportunities through continuous innovation for better payment experience.

The TIS solution has been successfully used for many years in both large and medium-sized companies, including Adecco Group, Hugo Boss, Fresenius, Fugro, Lanxess, OSRAM and QIAGEN. More than 25% of DAX companies are already TIS customers.  The high level of security and deep integration of the platform with existing ERP systems is certified by ISO-27001, SAP, SOC 1, SOC 2, and TISAX. Your world of Payments. ONE Login.

Working at TIS

  • As part of our culture, we pursue new ideas, we think big, embrace the impossible [INNOVATION] and we are free to make our own decisions [EMPOWERMENT] by communicating precisely [COLLABORATION] and supporting each other to exceed our high standards [EXCELLENCE]
  • We respect both our personal and professional life so they would amplify each other
  • Flat hierarchies and direct contact to the management with regular feedback sessions in a very modern company what gives you a great opportunity for open collaborations and to be an “entrepreneur within the company” to play a critical role in TIS´s success story
  • Working in our Customer Success & Pre-Sales department, you would be working in a team that has been awarded in 2019 with the TMI award for the best customer experience. As our Customers are the heart of our business, we will be counting on you to help our customers get the most out of our unique TIS solution.
  • And last, but not the least, we offer great remuneration and social package

Job Description


  •  Plan, organize and execute onboarding projects with national and international customers (especially projects with a strong SAP focus)
  • Analyze and design customer processes within the framework of the onboarding project
  • Advise the customer professionally on the implementation of the requirements within the TIS solution
  • Analyze and document customer requirements and plans their implementation in close cooperation with the R&D department
  • Work closely with external partners and coordinate customer requirements during development
  • Support Pre-Sales with SAP FI knowledge, the R&D in SAP related development topics as well as building market strategies taking possible SAP FI set ups under consideration
  • Educate customers and prospects when it comes to Banking & Payment strategies with the use of SAP solutions combined with the TIS solution


  • Bachelors degree in IT or a related field of studies
  • 3+ years as Technical / Software Consultant or Technical Account Manager with SAP FI focus in Finance (Treasury, Cash Management, Payments)
  • Experience in Cash Management – HANA-SAP CM, Bank Communication Management – SAP BCM, Treasury and Risk Management – SAP TRM and Authorization Process Manager – SAP APM
  • In-House Banking / Payment Factory – SAP IHB and Bank Accounting – SAP FI-BL would be a strong plus
  • Fluent in Business English, ideally also German
  • Strong TEAM player with hands-on mentality
  • Strong analytical, problem-solving and troubleshooting skills
  • Outstanding communication, presentation and leadership skills 


Additional Information

The placement can also take place at our location in Walldorf, Sofia or HomeOffice.

Your contact at TIS

André Marko
HR Business Partner
Altrottstraße 31
DE-69190 Walldorf
T +49 (0) 151 7308 28 17

Get in touch!

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