When it comes to keeping our vehicles on the roads, nobody has the Know How like NAPA.  For more than 85 years, the National Automotive Parts Association has been empowering the industry with quality parts and supplies.

The counter sales employee provides customers with outstanding customer service.  This includes, but is not limited to, identifying replacement and warranty parts, tracking and shipping parts.

Fundamental Position Functions:

• Works on a team for the Parts Department to support multiple product lines represented by NAPA Auto Parts.
• Demonstrates professional attitude, conduct and appearance.
• Maintains customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
• Maintains warehouse and show room inventory accuracy.
• Stocks Warehouse and Parts Department showroom with parts and supplies.
• Informs customers of any updates and service bulletins supplied by manufacturers. 
• Fulfillment of sales orders, which includes, tracking, shipping, delivery (dispatch) and complete invoicing for processed orders.
• Shipping and receiving of freight for Parts Department related supplies and equipment.
• Accomplishes warranty administration on parts for all manufacturers.
• Executes freight claims for damaged goods.
• Participates in training as needed and required.
• Performs all other associated tasks as assigned by management.7

• Excellent customer service and communication skills.
• Attention to detail skills.
• Motivated to learn.
• Works well in a team environment.
• Strong work ethic with integrity.
• Dependable and can-do attitude.
• Ability to thrive and have fun in a busy, fast-paced retail environment.
• Valid driver's license a must.
• Must be able to pass a Motor Vehicle Report for insurance purposes.
• Capable of lifting and moving parts and boxes of up to 60 pounds.

• Able to work on feet (stand and walk) for entire assigned work shift.
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (8 feet) with use of stool or ladder when necessary.

EDUCATION and/or EXPERIENCE

• Minimum of two years automotive, paint, and/or heavy duty experience (i.e. vocational school, parts sales, technician, etc.)
• High school diploma or GED equivalen
• Basic computer skills (Windows XP/7, internet) and Microsoft office is a plus
• Knowledge of cataloging and/or inventory management systems is a plus

• Capable of operating point of sale system and cataloging.
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• Successfully pass MVR.

For immediate consideration submit your resume online.  Please include the job title in the subject line.  Only qualified applicants selected for an interview will be contacted.  This position will be open until filled.

Parts Headquarters is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category protected under federal, state or local law.  We offer competitive compensation, medical insurance benefits, paid time off (PTO), a fun working environment, and a growing organization in which team members can grow and create rewarding careers.