• Our people, customers, and partners matter
• Collaborative team culture
• Work from home options

Welcome to This Australian Life.  

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent. 

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go? 

We have a permanent position available as a Senior Partnership Manager to join TAL’s Partnerships team. The focus of this team is to ensure our superannuation partners receive excellent service across their relationship with TAL. They lead the direct interactions with our partners and manage our internal teams to ensure delivery of partner expectations while building long term, sustainable relationships.

This is a client facing role that has the responsibility of managing several clients within the Major Accounts Portfolio. You will play a critical role in delivering high-quality services in line with our administration agreements, other contractual or stated commitments and value add offerings.

In this role you will:  

• Develop joint annual and long term business/account plans for each partnership
• Identify, design and deliver new strategic initiatives to support the partner grow in line with business/account plans
• Support TAL and the partner with legislative change and advocating to the industry
• Negotiate, deliver and/or monitor commercial terms that achieve joint goals where relevant
• Work with the partner to implement new propositions, member engagement on insurance, and digital solutions
• Deliver excellent service through oversight of insightful reporting, and act as an escalation point for service escalations
• Create and manage internal structures to ensure TAL business units are accountable for delivery
• Identify, assess, and deliver strategic initiatives to grow the partnership in line with agreed business plans
• Lead discussions on product design change
• Attend Industry Conferences as required

• Strong relationship management and negotiation/influencing capabilities
• Extensive knowledge and experience in the Superannuation industry
• Comprehensive knowledge/experience of the group life insurance industry
• Strong commercial acumen
• Strong analytical and problem solving abilities
• Strong communication and presentation skills
• Excellent interpersonal and customer service skills

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.  

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.  

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, please read our Innovate Reconciliation Action Plan.  

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.  
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.