Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go?

This role is responsible for the maintenance of TAL’s Risk philosophy and profitability through excellent underwriting standards and building relationships with a panel of allocated TAL Advisers.

In this role you will: 

• Provide quality underwriting service in line with TAL’s Underwriting Philosophy and Practices in order to maintain a profitable risk portfolio.
• Asses New Applications within agreed timeframes and service standards.
• Complete Tele-Underwriting where appropriate or required.
• Decline or defer cases when appropriate and following internal procedures.
• Refer cases through appropriate channels when required.
• Maintain accurate and thorough Underwriting Notes when required.
• Assist with Claim Referrals within agreed service standards and timeframes.
• Communicates openly to engage customers, peers and partners using a variety of communication strategies (face-to-face, written, telephone and presentations).
• Contributes to proactive, consistent customer experience across the underwriting team, identifying customer issues and opportunities to resolve them.
• Demonstrates a strong business acumen, with a sound knowledge of current policies and procedures and how to apply them.
• Makes informed and timely decisions when appropriate, weighing up risks and outcomes using sound risk awareness and management practices.

• Over 5 years underwriting experience gained in an environment requiring development of new and innovative approaches.
• Certificate IV in Life Insurance or equivalent.
• Strong medical and underwriting skills and qualifications.
• Tertiary qualification in Business, Finance, Economics, or related discipline.
• In depth knowledge of life insurance underwriting philosophies, approaches, and technologies.
• Excellent knowledge of trends in life insurance, underwriting and innovation.
• Strong Medical, Financial and Systems knowledge.
• Commercially astute and a strong customer focus.
• Excellent communication, negotiation, and relationship management skills.
• Ability to work autonomously and plan own work with high attention to detail.
• Provide support, training, and assistance in answering more technical and complex questions for less experienced Underwriters in the team, offer input, suggestions and decisions as required.
• Participate in special projects by providing technical input as and when required.
• Professional Development – attend and actively participate in training opportunities, both internal and external.
• Conduct file reviews of those less experienced Underwriters.
• Good working knowledge of professional standards and codes.
• Previous Underwriting Authority Limits.
• Ability to work autonomously.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here. 

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.