ARIS IT-Support (AM/AO/AD)
- Full-time
Company Description
Company Introduction – T-Systems ICT India Pvt. Ltd.
T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence.
As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector.
For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.
Job Description
Roles and Responsibility
Analysis of processes and quality standards with regard to optimization potentials and derivation of corresponding measures.
- Consulting and creation of process methodologies in EPC (Event triggered process chain) and BPMN (Business Process Model and Notation)
- Consulting and modelling of processes in our BPM-Tool ARIS
- Developing concepts to improve processes and quality standards in the complex task area
- Devising concepts for holistic process maps and data structures with the aim of digitalizing IT processes
- Implementing and documenting complex process optimizations
- Ensuring process implementation
- Monitoring and implementing quality standards and statutory requirements/guidelines in the processes
- Coordinating activities with high-level functional units
- Providing functional assistance in internal/external reviews/audits
- Acting as a specialist contact in the assigned task area
- Designing and implementing measures regarding process compliance
- Graduation secondary school or higher e.g. university degree (bachelor or master)
- Training certificates business process management (best: ARIS certificates)
- Several years of experience in international projects and international teams
- Expert in cross functional as well as virtual collaboration
- Several years of experience in business process management consulting as well as process modeling, best in ARIS
- Excellent skills in process automation and process comprehension
- Advanced knowledge of process management documentation
- Self-initiative, high reliability, self-organized and solution-oriented working method
- Quick perception of complex and new fields of activity
- Advanced experiences in working in agile modes, e.g. Scrum, Kanban
- High quality, service and output orientation
- Strong communication and presentation skills
- Process orientated thinking and acting is your passion
- Fluent English skills, German skills beneficial
Additional Information
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