Data Analyst
- Full-time
Company Description
Its wholly owned subsidiary, T-Systems ICT India Pvt. Ltd. has its head office in Pune as its primary location and has also set up another office in Bangalore to provide its ICT services to global customers of T-Systems internationally. T-Systems offers a range of integrated solutions for business customers, including the secure operation of legacy systems and classic ICT services, the transformation to cloud-based services (including tailored infrastructure, platforms, and software) as well as new business models and innovation projects for the business fields of the future, such as data analytics, the Internet of Things, machine-to-machine (M2M) communication and Industrial Internet.
Job Description
Reporting Analyst / Data Analyst
- Primary - Data analytics, Advanced Excel & PowerBI
- Optional - SAP BusinessObjects XI (BOXI), SAP Basis and/or DB skills
- Good communication skills due to frequent client/customer interactions.
- Awareness of all the ITSM processes and KPIs. (EVT, INM, PRM, CHM, SACM, RISK & SECURITY etc)
- Reporting experience on weekly & Monthly stats from process(s) perspective. (KPI reporting, SLA reporting, Weekend changes reporting, CAB agenda reporting, what have you)
- Minimum relevant experience - 5 years & above
Qualifications
Graduate in Science/ Engineering
Additional Information
Good communication & presentation skllls .
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