Global D&A Visualization Ops Squad Lead

  • Full-time

Company Description

ABOUT SYNGENTA

Syngenta Group is a $28B leading science-based agtech company, operating in more than 100 countries, with more than 50’000 employees. We are proud to stand at the forefront of the tech revolution in agriculture. Using the latest digital innovations, data, and cutting-edge technologies we want to transform the way that crops are managed and enable farmers and agronomists to enhance efficiency and sustainable food production.

Our business success reflects the quality and skill of our people. We recognize that human diversity is as important to our business as biodiversity. Embracing the unique perspectives and capabilities of our employees helps us continue to catalyze innovation, maximize performance, and create business value. Join us and help shape the future of agriculture.

Job Description

MAKE A DIFFERENCE

As a Global D&A Visualization Ops Squad Lead you will be the Product Owner of the Visualization Platforms and related Operations - Mainly QlikSense as an enterprise dash-boarding tool.

QlikSense is a strategic enterprise BI and Visualization tool being used by   approx.  8000 users on Quarterly basis. It is crucial to ensure that the business users are enabled through the Quality and On time availability of the Qlik Dashboards on day to day basis for their business decisions. 

Your main accountabilities will be:

External Focus – Customer Centricity:

  • Manage the QlikSense Platform Operations efficiently by engaging productively with Supplier Managed services team
  • Ensure the Platform availability and Data Quality and availability as per the SLA, KPIs in Daya to Day basis  ( Always On )
  • Work with various suppliers for key initiatives and Operations continuous improvements for business users benefit
  • Solve product (Platform +Ops) related problems, make decisions, and trade-off analysis to stay on track towards business deliverable commitments
  • Identifies and help the client understand the D&A / IT  model, value and value proposition of the Visualization Ops service

Internal Focus –  Ops Continuous Improvements:

  • Own the Technical Architecture of the Platform and put Proactive measures , process , continuous improvements in place for maintaining Optimal Cost of the Platforms
  • Ensure Ops continuity through tracking Licenses renewals , Cloud Certificates renewals
  • Work with peer teams ( Cloud , Azure AD, IAM  ) to expedite problem solving ( P1, P2 )
  • Serve as the voice of the Business customer towards Supplier team for Ops Managed Services team.
  • Translate from technical to business, and vice versa and Provide Inputs to the Dev team  by defining backlog items for the platform related developments in the Agile ways of working
  • Understand end-to-end data management interactions and dependencies across complex data pipelines from source systems and how they impact D&A products.
  • Work with Visualization Chapter Lead to put the right people in the Platform+Ops Squad

Contribute to Syngenta D&A Strategy:

  • Work with Visualization Chapter Lead to define the Strategic Chapter Roadmap for Visualization tools and guide the team to achieve the defined milestones for Platform / tool / process
  • Work with Chapter lead to align with Overall D&A strategy (e.g. BDO->MIO ) – translate it for the specific directions for Visualization Ops  and communicate within the team

Qualifications

WHAT WE ARE LOOKING FOR.

We are highly people-focused – we look for professionals who are engaged, collaborative and excellent in execution. Leaders are expected to communicate effectively, develop teams and lead by example. Our industry and our function are changing rapidly so we are looking for new team members with a strong desire to develop themselves.

You will be a great fit if you have:

  • Proven track record in successful managing D&A Visualization Platform and Ops (QlikSense Preferable) 
  • Overall 10-15 years of D&A management experience
  • Experience with defining and implementing change management agenda
  • Experience leading teams in an agile matrix organization.
  • Working with different levels of the organization (business and IT)
  • Experience with Business Analyst methodology, gathering Business Requirements, defining personas, mapping information required.
  • Bachelor’s or Master’s degree in Informatics, Computer Science, or related D&A fields
  • Multiple years of business or IT experience in P&S domain.
  • Experience in SAP, SFDC datasets, Cloud based ELT, QlikSense, PowerBI (or to be gained in the job).
  • Experience running Scrum/Agile development practice (ideally as product owner or scrum master).
  • Experience with Business Process Management.

Additional Information

WHAT WE OFFER

  • A role which contributes to valuable and impactful work in a stimulating and international environment
  • Flexible working arrangements and environment with an open culture and diverse workforce, a possibility of working from home
  • Competitive salary and benefits package
  • The opportunity to work with and learn from highly qualified and experienced employees
  • A culture that promotes work/life balance, celebrates diversity and offers numerous events throughout the year
  • Learning culture and a wide range of development options, including access to learning platforms (Degreed, LinkedIn Learning, O’Reilly)
  • High quality office environment

Syngenta has been ranked as a top employer by Science Journal.
Learn more about our team and our mission here:  https://www.youtube.com/watch?v=OVCN_51GbNI

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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