We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

WHO YOU ARE

• Bachelor's degree or equivalent experience in a related technical field preferred
• 4+ years of experience in a service desk management capacity.
• High level of adaptability and agility in responding to rapidly changing IT environments, ensuring continuous improvement and the ability to effectively manage and implement new technologies and processes.
• Strong leadership, self-starter, interpersonal, and presentation skills with the ability to handle multiple, high-priority projects with a keen attention to detail.
• Experience in strategic and tactical decision-making that reflects good judgment, creative problem-solving skills, and resiliency.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders
• ITIL certification is preferred, but not required

Regards,

Telegram - 972-827-7050 or You can share the updated resume at Mohammed@vtekis. com

All your information will be kept confidential according to EEO guidelines.