IT Services Manager

  • Full-time

Company Description

Symmetry IT provides Technical Support for medium and large Business. We offer custom support solutions that are tailored to our clients. 

Job Description

  • Serves as the technical and communications for our clients. Provides communications, initiatives, needs assessments, etc.
  • Identifies opportunities for upgrade or improvement of systems.
  • Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software.
  • Provides senior level technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery.
  • Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Helpdesk and in accordance with established SLAs.
  • Project management development and coordination.
  • Monitors security compliance in accordance with IT standards, policies and procedures.

Qualifications

 

  • 5 Years experience working in a formal corporate setting.
  • Knowledge of Microsoft products, Azure, Google Cloud, VMWare, Microsoft 365, Cisco and HPE Networking.
  • Working knowledge of LAN technologies (VLAN, Port-security, STP)

Additional Information

All your information will be kept confidential according to EEO guidelines.

You must pass the following:
Background check
Drug test