IT Services Manager
- Full-time
Company Description
Symmetry IT provides Technical Support for medium and large Business. We offer custom support solutions that are tailored to our clients.
Job Description
- Serves as the technical and communications for our clients. Provides communications, initiatives, needs assessments, etc.
- Identifies opportunities for upgrade or improvement of systems.
- Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems and other software.
- Provides senior level technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery.
- Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Helpdesk and in accordance with established SLAs.
- Project management development and coordination.
- Monitors security compliance in accordance with IT standards, policies and procedures.
Qualifications
- 5 Years experience working in a formal corporate setting.
- Knowledge of Microsoft products, Azure, Google Cloud, VMWare, Microsoft 365, Cisco and HPE Networking.
- Working knowledge of LAN technologies (VLAN, Port-security, STP)
Additional Information
All your information will be kept confidential according to EEO guidelines.
You must pass the following:
Background check
Drug test