Infrastructure Systems Architect

  • Wilmington, MA, USA
  • Full-time

Company Description

Symbotic’s talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, Symbotic has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

Job Description

Are you a people person? Good at helping people with a friendly, patient attitude? Are you interested in assisting F500 companies change the way they run their business? We are searching for a System Architect who has extensive knowledge of Windows and Linux environments, has extensive knowledge on SAN deployment, Backup etc in a highly available multi-customer environment.


  • Architect works within the Product IT department which provides the IT infrastructure for Symbotic's warehouse automation systems and applications.
  • Participate in creating the design for new installations to support high availability objectives.
  • Support installation and commissioning teams.
  • Helps to implement and administer the IT systems used for performance and security monitoring at our customer sites.
  • Monitors ongoing systems performance, anticipates problems before they occur and proposes solutions.
  • Solves problems relating to mission critical services to prevent problem recurrence, with the goal of automating response to all non-exceptional service conditions.
  • Play an active role in testing and innovating new solutions as we evolve our part of the product offering.
  • Documents IT procedures


  • Experience working with vendors in strategic partnership
  • Creating rolling 12-24 months technical roadmap
  • Creating Architectural diagrams showing all Equipment and communication
  • Defining Standards for Site deployments
  • Designing to minimize deviation from standards and accommodating internal and external customer requirements
  • Creating Test labs for Next Gen Technology
  • Experience with TCP/IP based networks, protocols, and troubleshooting
  • Experience with HP Servers, Cisco UCS chassis etc
  • Experience and knowledge of Automation tools: WDS, SCCM, Ansible
  • Extensive knowledge and experience with VMware 5.x, 6.x and 7x
  • Experience with HP 3Par, EMC VNX and Pure storage and deep understanding of NFS, iSCSI and Fiber channel for Storage arrays.
  • Experience using PowerShell scripting in everyday operation
  • Knowledge and experience with Windows 2008, 2012, 2012R2, 2016 and 2019 servers
  • Experience with Active Directory 2012 and 2016
  • Experience with Linux deployment – ubuntu, RHEL etc
  • Experience in O365, Azure and AWS
  • Experience designing multi-tenant Datacenters mapped across multiple sites.
  • Knowledge of Kubernetes deployment is a plus.
  • Strong knowledge of system update management
  • Able to communicate verbally or in writing with in a professional and friendly manner 
  • Willing to work as an escalation for Tier 3 on-call support coverage for customers.
  • Ability to write and/or execute detailed test plans 
  • Able to demonstrate debugging skills for systems problems. 
  • Experience conveying technical information to non-technical people
  • Proficient in scripting of commonly performed tasks
  • Independent and self-directed, ability to multitask and manage priorities
  • Excellent communicator and listener
  • Comfort with working under pressure in a fast-paced environment

Additional Information

Compensation and Benefits:

Symbotic offers competitive compensation and a dynamic, growing company environment. Benefits include very comprehensive coverage for medical, dental, life, disability, flexible spending accounts, and more.

Please… No Agencies, Contractors or Consultants.

Symbotic is an equal opportunity employer. We do not discriminate based on age, gender, physical or mental disability, nation of origin, veteran status, religious beliefs, sexual identity or expression. Symbotic supports a diverse workforce and we are committed to a work environment free of discrimination and harassment, where all are treated with dignity and respect.