MNF Group is rebranding to Symbio, becoming Asia Pacific’s leading cloud communications provider

Symbio (ASX: SYM) is a software company changing the way the world communicates.

Our technology replaces old-fashioned telecom networks with software. Making it faster and easier to deliver modern cloud-based communication services, and unlocking endless new applications for calling, messaging and phone numbers.

Headquartered in Sydney, Symbio powers billions of calls and messages each year, owns networks in 3 countries and employs over 400 staff worldwide.

We are looking for a Senior Account Manager to join our CPass Team.  Reporting to the Head of Sales, this role will be managing and growing a portfolio of key customers.  This role is responsible to lead the growth of a defined portfolio by providing strategic account management, involving high level of engagement with executive level customers and key stakeholders.

What you'll do as a Senior Account Manager:

• Manage a portfolio of key accounts
• Establish and manage strategic customer relationships to exceed margin, customer satisfaction and profitability targets
• Establish and maintain effective relationships
• Develop, lead, and implement the account strategy via relevant account and portfolio plans
• Manage end to end sales process
• Manage sales and margin forecasts and provide regular updates on commercial issues
• Active business development of new and existing sales portfolio
• Identify opportunity pipelines
• Use data to initiate improvements and solutions to existing processes, products, and systems

What you'll need to succeed:

• Demonstrated success in sales environment within telecommunications
• Advanced knowledge of telecommunications products, services, industry, and regulatory environments
• Demonstrated experience in wholesale telecommunications
• Proven experience in creating and executing multi-party/products deals
• Knowledge of financial modelling, scoping, and analysis to effectively leverage margin
• Excellent communication and networking skills
• Highly motivated and goal oriented
• Excellent negotiation skills

If this sounds like the next great step in your career, we'd love to hear from you. 

What's it like to work here?

We strive for a healthy, inclusive and flexible workplace. We nurture diversity, continuous learning in the latest technology and thinking. Innovative benefits include parental leave for mums and dads, remote working, and a comfortable, fun working environment with social events, prayer rooms, pool tables and fully stocked bar!

If this sounds like the next great step in your career, we'd love to hear from you. 

Apply Now!

Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in America and be prepared to undergo relevant background checks.  No recruiters please.

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