Senior Payment Agent

  • Full-time

Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to 
+500’000 clients, through our performant and secured digital platforms.


Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

Are you all in? Don’t be shy, apply!

Job Description

Within our Business Operations department, you will work in the Payment Team.

Your activities will include the following:

  • Treating operational tasks on cash inflows and outflows for our customers
  • Treating account closure related tasks
  • Investigating and solving outstanding reconciliation cases
  • Sending SWIFTs, PACS messages and emails to our correspondent banks
  • Answering phone calls from Customer Care and reply to all the questions related to Payments
  • In close collaboration with the Accounting, Controlling, Treasury, Compliance, Settlement and Reconciliation Team
  • Bringing ideas to optimize our business workflow and participating in Brainstorming Meetings
  • Assisting the Manager in several tasks such as data collection, treating complex cases, preparing slides for team meeting etc.

Qualifications

  • You have banking degree (CFC) or commercial degree with banking experience
  • Several years of experience (minimum 5 years) in the field of payment
  • Very good English level (Minimum B2); French and German is a plus
  • Advanced knowledge in different types of payments (SWIFT, SEPA, PACS etc.)
  • To work meticulously under pressure is key
  • Ability to work independently as well as in the team
  • Management skills are a plus

Additional Information

SQ1

Privacy Policy