We are Swissquote and we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone.

We deliver our services to + 450’000 clients who can trade over 3 million products through performant and secured platforms.

As well as various online trading products (stocks, cryptocurrencies, bonds, funds, derivative products…), we provide Forex, Robo-Advisory and Mortgages solutions.
That makes us the Swiss Leader in online Banking!

Join our 1000 employees all over the world to accelerate your career in fast-moving and rock-solid company! We keep on growing and at the end of June 2022, Swissquote held over 50 billion Swiss francs in assets for more than 520,000 private and institutional clients.

Follow Humans of Swissquote to discover our people & culture!

• Address customer’s needs promptly to ensure the maximum level of satisfaction and professionalism
• Assist in documents collection to complete account opening as first line of support with care and diligence
• Identify new business opportunities and clients' needs and refer to sales team for development
• Assist in the creation of appropriate sales & marketing communications to partners and potential customers also via via social media
• Assist with the preparation and delivery of training materials
• Assist in the creation of e-mail campaigns and on line promotion
• Assist in the distribution or delivery of marketing materials
• Assist with fulfilment of marketing offers
• Convert prospect in to customers by listening, understanding and handling prospect’s needs with professionalism, care and attention

• Degree level
• Fluent in Spanish & Italian 
• Previous experience in customer support side are a plus
• Computer literate in Microsoft Office packages
• An over achiever, resilient, enthusiastic and self-motivated
• Excellent telephone manner, interpersonal and negotiation skills
• Very well organised with good time management skills
• Able to take proactive action when necessary
• Pays attention to detail