Service Desk Specialist

  • Full-time

Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

Are you all in? Don’t be shy, apply!

Job Description

As a Desktop Specialist in our IT Department, you will join a team of 9 people (including you) where you will actively take charge of user assistance for 700 people on our Office applications (standard and business) including treatment, solving and follow-up of issues.

Qualifications

  • You own a CFC, ES or equivalent diploma in IT
  • You have a first experience in helpdesk or IT support
  • You are familiar with Active Directory, Ivanti, Apple (Mac, iOS)
  • You have excellent knowledge of Microsoft Office applications (2016, 2019) and Microsoft Windows 10.
  • You are service-level oriented and your work ethic emphasis client-care
  • You are autonomous, willing to learn and develop your skills and are looking forward to prove your team-spirit to your future colleagues
  • You speak French and English fluently

Additional Information

A BANK THAT DOESN'T LOOK LIKE ONE
Located near Geneva and the lake, our Headquarters gathers 600 of our employees: young (34 years old average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terrace, sports clubs and even... a real Pub for after-work moments.

Make your move in a challenging environment that offers you an exciting opportunity to boost your career and develop solid banking and financial business expertise.

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