Since 1996, we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone.

We are now the Swiss leader in online trading and we deliver our services to + 340’000 clients who can trade over 3 million products through performant and secured platforms.
As well as various online trading products (stocks, bonds, funds, derivative products, cryptocurrencies…), we provide Forex, Robo-Advisory and Mortgages solutions.

Join our +800 employees all over the world to accelerate your career in fast-moving and rock-solid company! We keep on growing and despite the COVID-19 pandemic, we were able to deliver exceptional results in 2020.

As a member of our Retail Sales HQ Department, you will integrate the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers. 

Role Description

• Assist the Sales teams in various sales administration tasks and account opening process
• Provide full support to all Sales team members to ensure internal service level and client satisfaction
• Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations
• Support Department Heads with daily monitoring, reporting and validation
• Centralize and assign incoming requests and tasks within Regional teams
• Handle general internal and external correspondence and client enquiries
• Contribute to improve systems and tools in internal project boards
• Other administration/support  tasks as assignment from Department Heads

Profile

• Fluent in English and French, any other language as German, Italian, Greek or Chineseis a strong asset
• Commercial apprenticeship (CFC) or equivalent
• An experience of 2-3 years in an admin job is a plus 
• Excellent communication and collaboration skills
• Experience using MS office
• Being able to work in a team and autonomously and under pressure
• Must be a resourceful self-starter, able to prioritize and manage multiple tasks

SQ1