Relationship Manager Assistant (Temporary)

  • Full-time

Company Description

Since 1996, we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone.

We are now the Swiss leader in online trading and we deliver our services to + 340’000 clients who can trade over 3 million products through performant and secured platforms.
As well as various online trading products (stocks, bonds, funds, derivative products, cryptocurrencies…), we provide Forex, Robo-Advisory and Mortgages solutions.

Join our +800 employees all over the world to accelerate your career in fast-moving and rock-solid company! We still keep growing and despite the COVID-19 pandemic, we were able to deliver exceptional results in 2020.

Job Description

Integrated in our Sales Headquarters department, your main mission be will to build and develop trusted relationships with our B2B clients.

This is an unique opportunity for you to be innovative, champion the customer and help up to shape our future!  

Your main responsibilities will be the following :

  • Handle direct incoming requests from our B2B clients (Banks, Asset Managers and Corporate accounts)
  • Handling daily business tasks and providing high quality assistance to our clients
  • Executing trade orders for offline products such as Bonds, Forex (Spot, forwards, swaps) equities, funds and structured products
  • Clarifying and monitoring inquiries coming from other departments (Corporate Action, Tax, Compliance and Legal issues)
  • Managing existing relationships while seeking new business opportunities
  • Monitoring and developing client loyalty through business reviews
  • Proactively suggesting new ideas on way to improve our business objectives and processes

 

Qualifications

Your profile: 

  • Commercial or banking apprenticeship, University degree in Economics or Finance
  • Fluent in both French and English (spoken and written)
  • Prior experience in client Relationship Management an asset
  • Eager to acquire in-depth knowledge of trading
  • You have a talent in dealing with people and strong communications skills
  • You have the ability to think strategically in fast-paced and entrepreneurial environment
  • You enjoy working independently and taking initiatives in a challenging work environment
  • You have an open-minded and team-oriented spirit

Additional Information

Located near Geneva and the lake, our Headquarters gathers 600 of our employees: young (34 years old average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terracesports clubs and even... a real Pub for after-work moments.

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