Senior Operations Executive

  • Full-time

Company Description

Since 1996, we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone.

We are now the Swiss leader in online trading and we deliver our services to + 340’000 clients who can trade over 3 million products through performant and secured platforms.
As well as various online trading products (stocks, bonds, funds, derivative products, cryptocurrencies…), we provide Forex, Robo-Advisory and Mortgages solutions.

Join our +800 employees all over the world to accelerate your career in fast-moving and rock-solid company!

Job Description

The role holder will be responsible for all operational duties within the company, starting from coordinating client’s on boarding to leading projects tracking and execution related to the Uk entity, coordinating the systems and control integration with the headquarter in Switzerland.

We are looking for a disruptive individual, brave and willing to show us talents and passion, looking for a place where his experience will be recognized.

  • KYC Activity monitoring and reporting
  • Partners fees and mark-up calculations
  • Daily, weekly and monthly reporting to senior managers related to clients, volume, revenue compositions
  • MT4 and MT5 manager and administration panels control as well as proprietary platform back office application
  • Products and processes projects management for UK, internal reporting production to communicate findings to internal stakeholders
  • Client’s conditions monitoring where required  (overcharges, stop out and margin calls)
  • Provide assistance to develop, maintained and improve internal systems: external parties communication where required
  • Yearly Financial Statements client production 
  • Reconcile client balances & P&L between trading system & accounting ledger, and resolve unreconciled items
  • UK retail client’s loss percentage every quarter.
  • Proactivity, positivity, projects ownership and coordination> the ability to proactively identify the issue, propose solutions and act by leading the execution.
  • Strong language skills – capacity to present complex concepts in a simplified and concise manner that is tailored to the needs and understanding of key stakeholders
  • Provides expertise in projects managed and demonstrates an advanced level of understanding of the principles of IT project leadership.

Qualifications

  • Minimum 2 years background in FX industry
  • Good knowledge of MT4/MT5 platform is a must
  • Computer literate in Microsoft Office, good knowledge of Excel and Power Point, Windows Server
  • Experience with C++ development is a nice-to-have
  • Fluent English, both written and spoken. Any other language a plus
  • Positive attitude, able to bring a pragmatic approach to problem solving
  • Ability to interact professionally with staff, able to prioritize workload and be self-sufficient
  • Good telephone manner, excellent interpersonal and negotiation skills
  • Accuracy, precision and attention to detail

Additional Information

A BANK THAT DOESN'T LOOK LIKE ONE
Located near Geneva and the lake, our Headquarters gathers 600 of our employees: young (34 years old average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terracesports clubs and even... a real Pub for after-work moments.

Make your move in a challenging environment that offers you an exciting opportunity to boost your career and develop solid banking and financial business expertise.

 

SQ3

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