Front Desk - Receptionnist

  • Chemin de la Crétaux 33, 1196 Gland, Switzerland
  • Part-time

Company Description

Since 1996, we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone.

We are now the Swiss leader in online trading and we deliver our services to + 340’000 clients who can trade over 3 million products through performant and secured platforms.
As well as various online trading products (stocks, bonds, funds, derivative products, cryptocurrencies…), we provide Forex, Robo-Advisory and Mortgages solutions.

Join our +800 employees all over the world to accelerate your career in fast-moving and rock-solid company! We keep on growing and despite the COVID-19 pandemic, we were able to deliver exceptional results in 2020

Job Description

The Facility Management of Swissquote is looking for a new colleague to complete the team in charge of the reception and the lounge, within the headquarter in Gland (VD). The tasks and responsibilities are the following:

Reception

  • Management of the telephone center
  • Receipt of messages and transmission by email to the persons concerned
  • Welcome and announce visitors
  • First contact for various information for customers without an appointment
  • Management of visitor badges
  • Reservation of meeting rooms
  • Establishment of Purchase Order
  • Sale of stamps
  • Distribution of small equipment to employees
  • Management of the first aid kit and first aid kit for the Samaritans
  • Order coffee for reception

Lounge 

  • Reception of customers in the lounge
  • Ensure the first customer level (training to be done)
  • Maintenance of the lounge kitchen during working hours
  • Stock management of the lounge
  • Management of magazines, newspapers

Post

  • Mail sorting
  • Reception, registration and distribution of mail DHL – TNT – FEDEX – DPD – etc.

Business trips

  • Ordering and issuing of train tickets, subscriptions and CFF multi-trip cards
  • Hotel reservations in Switzerland and abroad for employees
  • Booking of plane tickets and communication of flight information for employees

Qualifications

  • You have a proven experience in a similar role
  • You speak French, English and German
  • You enjoy dealing with people and can bring good communication skills
  • You have an ability to manage priorities and to work autonomously in a fast-pace environment

Additional Information

A BANK THAT DOESN'T LOOK LIKE ONE
Located near Geneva and the lake, our Headquarters gathers 600 of our employees: young (34 years old average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terracesports clubs and even... a real Pub for after-work moments.

 

SQ1

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