Account Manager
- Full-time
Company Description
- ABOUT US: Swiss Hospitality Company is a professional consulting and development company on a mission, to upgrade the service quality within the hospitality and tourism industry in Saudi Arabia through its offerings.
- OUR VISION: Becoming the leading force for change and development in the Hospitality industry from the private sector in Saudi Arabia.
- OUR MISSION: Revolutionise the Hospitality industry in Saudi Arabia and enable Saudi calibers by adopting Swiss standards, international best-practices and integrating fine Saudi Hospitality values.
Job Description
Key responsibilities include:
- Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making.
- Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
- Design and execution of a sales and marketing strategy for the portfolio
- Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margin
- Establish differentiation from competitors to grow market share
- Proving strategic Supply Chain solutions
- Account management and revenue growth
Qualifications
To be successful in this role, you will need:
- Strong understanding of business development, including management of major bids and contracts.
- Human Capital Development exposure and experience.
- Hospitality exposure and experience.
- Good working knowledge of sales force operations and sales processes for contracting business.
- Understanding of key business drivers, industry / market conditions and commercial modelling.
- Good understanding of continuous improvement and customer value propositions.
- Strong relationship management, negotiation and problem-solving skills.
- Excellent verbal/written communication skills across a wide variety of audiences; ability to craft and deliver nuanced messages.
This is a key customer facing role, travel to client sites will be required based on business needs.