Hospitality Trainer

  • Full-time

Company Description

 

  • ABOUT US

Swiss Hospitality Company is a professional consulting and development company on a mission, to upgrade the service quality within the hospitality and tourism industry in Saudi Arabia through its offerings.

  • OUR VISION

Becoming the leading force for change and development in the Hospitality industry from the private sector in Saudi Arabia.

  • OUR MISSION

To revolutionize the Hospitality industry in Saudi Arabia and enable Saudi calibers by adopting Swiss standards, international best-practices and integrating fine Saudi Hospitality values.

Job Description

  • Plan, facilitate, and deliver workshops and training programs locally and internationally.
  • Recommend, develop, and assist in implementation of programs designed to enable the organization to meet its objective.
  • Research & implement new training techniques, exercises, and utilize appropriate education technologies to enhance learning.
  • Create and implement sales strategies and identify new markets to enter.
  • Implement a sustainable plan of programs with the goal to develop a strong staffing pipeline.
  • Propose new ideas to improve the event planning and implementation process.
  • Ensure that trainees are trained, developed and utilized to their maximum potential.
  • Coordinate and arrange client events, meetings, appointments, and conferences.
  • Ensure exceptional quality of service through consistent standard training, development, and coaching.
  • Develop, organize, and continually update training manuals, visual aids and other educational materials.
  • Assist in the selection of course materials, instructional equipment, and educational resources.
  • Utilize appropriate educational technology to enhance learning.
  • Conduct on‐going assessment of trainees’ progress.
  • Research and implement new training techniques and exercises.
  • Create and maintain client databases.
  • Deliver training programs locally and internationally.
  • Ensure safe and efficient operations at all times.

Qualifications

  • Must have a Bachelor/ Masters Degree in Hospitality.
Special Training/ Certification:
  • Train the Trainer Certification.
  • Certified Coach ICF- ICI
  • Certified Trainer SCTH

Additional Information

Must have the following:

  1. 5+ years of experience in a hospitality training position.
  2. Strong writing and editing skills in both Arabic and English languages.
  3. Strong presentation skills.
  4. The ability to inspire, motivate and demonstrate excellent customer skills.
  5. Proficient in word processing, spreadsheets and data analysis.
  6. The ability to deliver training through video conferencing, webinars and other online methods using software and electronic hardware.
  7. Excellent time management and organizational skills. 
  8. The ability to work in a fast-paced environment, handle stress and give supportive and constructive feedback. 
  9. Strong problem-solving skills and analytical abilities.