Receptionist

  • Full-time

Company Description

 

  • ABOUT US

Swiss Hospitality Company is a professional consulting and development company on a mission, to upgrade the service quality within the hospitality and tourism industry in Saudi Arabia through its offerings.

  • OUR VISION

Becoming the leading force for change and development in the Hospitality industry from the private sector in Saudi Arabia.

  • OUR MISSION

To revolutionize the Hospitality industry in Saudi Arabia and enable Saudi calibers by adopting Swiss standards, international best-practices and integrating fine Saudi Hospitality values.

Job Description

Being the first point of contact for clients who call or visit the institute. As such, they should be prepared to handle a wide range of inquiries and requests.

  • Answer phone calls, greet visitors and provide information to visitors and students. They are able to provide information on a variety of topics, including rules, disciplinary measures, and day-to-day operations of the institute.
  • Share information broadly with administrators, trainers, and students through emails, or phone calls, ensuring that necessary information is properly transmitted.
  • Keeping a variety of records of phone calls and visits. Maintain records of school operations, such as registration and class schedules.
  • Manage the activities and meetings calendars. Manage schedule and calendar of training rooms and meeting rooms.
  • Approach potential clients to promote the Academy to generate sales.
  • Coordinate with Technical Vocational Training Corperation (TVTC) to obtain needed training program recognitions, stamps, workshops permits, …etc.

 

Qualifications

  • Saudi National
  • High School / or Bachelor Degree
  • Fluent in English
  • Minimum 1 year expereince in a similar role.

Additional Information

Must have the following skills:

 

  • Ability to Multitask.
  • Promptitude and Flexible.
  • Strong Communication.
  • Relationship Management.
  • Conflict Resolution.
  • Creative Thinking.
  • Must have exceptional attention to details.
  • Strong organizational and time management skills, and ability to prioritize.
  • Solid working knowledge of office processes and of related computer software and electronic communications tools.
  • Must be proficient with Microsoft Office and Google products.
  • Experience with cash handling and processing of payments.
  • Complaints handling Skills.