Sweet James is a growing, fast-paced Orange County business looking for an outgoing, friendly hard-working Lien Specialist.

Primary Duties will include:

·       Communicating with medical providers, health insurance companies, attorneys, and all other outstanding lien holders via phone, fax, and email

·       Negotiate lien resolution within parameters set by the firm on behalf of clients

·       Communicate and update clients with case status

·       Organize, collect and document sensitive personal information

·       Strong customer service experience

·       Resolve and address customer concerns with professionalism

·       Preparing closing letters/disbursements

·       General administrative duties as required

Experience:

·       Ideal candidates will have 1-3-year experience working in medical billing and/or collections

This Job Is Ideal for Someone Who Is:

Ideal candidates will have excellent verbal and written communication skills. Must be comfortable working in a fast-paced environment. Experience with social media, internet research and/or writing desired.

·       Dependable with a solid work ethic and positive attitude

·      Adept at handling competing priorities and frequent shifts in direction

·       Extremally detail-oriented

·       Thrives in a challenging work environment

·       Likes with little direction

·       Thrives in a high-pressure environment

·       Has the ability to manage confidential and sensitive information with a high degree of discretion

·       Knowledge of medical terminology preferred

·       Ability to communicate clearly by telephone in a professional manner

·       Experience with retrieval of data and adapting to various computer software

·       Previous experience in customer service, sales or other related fields

·       Bilingual (Spanish) preferred

All your information will be kept confidential according to EEO guidelines.