Sutherland is seeking a dynamic and intuitive person to join us as a Professional Talent Acquisition / Recruiter. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Have you helped to grow accounts by listening to your customers and effectively meeting their needs? Are you ready to be trained on something new while supporting existing customers who’ve already expressed an interest in learning more about our client’s products? If so…

Join us. 

Join us at our new World Headquarters in Pittsford as we partner with the world’s largest Social Media company!

We are seeking energetic, personable and creative individuals with strong communication and problem-solving skills to support the sales/support efforts of this high-profile client. There is no cold calling involved; all appointments have been preset by the small business we are calling. In turn, you will use your proven listening and analytical abilities to build trust and rapport with the business owner over the phone in order to provide the right answers to their questions and the right solutions for their needs.

The Role

In this position, you will work with small businesses by helping them optimize the performance and results of their Social Media advertising campaign. Additionally, you will analyze and interpret related data; and then make recommendations to help meet their goals and grow their business.

This position is a good match for someone who has had success in a B2B or B2C sales environment. Although not a prerequisite, a working knowledge of digital advertising would be beneficial. All training is provided, with focal points being on sales techniques and processes, how to interpret data such as behavioral and geographical targeting, and how to work in a collaborative team manner with small business owners.  

Ideal qualifications include:

· 2-3 years of experience supporting customers with a solutions mindset and compassionate, helpful nature via phone, email, and chat (B2B experience is a distinct advantage)

· Experience monitoring, tracking, and assessing success of marketing strategies and making recommendations for optimization is a bonus.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.