Artificial Intelligence. Automation. Cloud Computing. Product Engineering. Advanced Analytics.

For enterprises, these are no longer standalone capabilities. They are the foundations of transformation. For Sutherland, they are core to how we help clients build, run, and continuously improve their businesses.

We are an AI-driven business transformation partner to enterprises, including several Fortune 500 clients. We design, run, and automate business operations at scale, helping clients improve efficiency, strengthen customer experiences, and deliver measurable business outcomes.

Most companies either build AI-led capabilities or run operations. Sutherland does both. We run complex, mission-critical processes for major global enterprises while engineering the AI-led solutions that sit within them. This closed loop is what puts us in a Category of One, helping clients move beyond AI pilots to reliable, governed, measurable outcomes that improve and scale over time.

Our strength lies in combining digital engineering, product engineering, R&D, and deep operational expertise. We build production-grade AI solutions grounded in real enterprise environments, domain knowledge, and live operational insight.

Sutherland
Driving Outcomes.

Job Description

Manager – Content

Location: Remote

Reports To: Content Head

About the Role

We are looking for an experienced and well-articulate Content Writer to join our Brand and Communications team. This person will create clear, engaging B2B content that explains our technology-led services and business offerings to enterprise audiences.

The ideal candidate should have a solid experience as a tech writer working with product or technology companies, comfortable turning technical detail into simple and business-relevant marketing narratives.

This role requires a good understanding of both digital transformation services and modern B2B marketing, with the ability to produce executive-level content that drives brand authority, demand generation, and market positioning.

Key Responsibilities

• Develop content across formats such as blogs, articles, case studies, POVs, video scripts, whitepapers, website copy, sales enablement collaterals, and social media posts.
• Translate technical and product information into simple, engaging content for business audiences.
• Write content around areas such as: Artificial Intelligence & Generative AI, Digital Engineering, Cloud & Infrastructure, Customer Experience (CX), Automation & BPM, Data & Analytics, Cybersecurity and Enterprise Platforms.
• Coordinate with a bench of freelance writers to help scale content output as needed.
• Work closely with the Content Head, practice leads, subject matter experts and the larger marketing stakeholders to gather inputs and turn them into polished content.
• Support thought leadership pieces, ABM/ Growth marketing campaign content, and sales enablement material as needed.
• Ensure all content follows brand tone, style, and messaging guidelines.
• Manage content timelines and coordinate reviews to keep projects on track.

Required Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
• Minimum 8+ years of experience in B2B content writing.
• Strong technical writing skills, with the ability to simplify complex ideas.
• Prior experience writing for product or technology companies.
• Excellent written English, with an eye for structure, clarity, and detail.
• Comfortable interviewing subject matter experts and turning conversations into content.

Preferred Skills

• Familiarity with AI, cloud, automation, or enterprise technology themes.
• Basic understanding of SEO and digital content best practices.
• Experience working in a fast-paced, matrixed organization.

•              Process Type (Voice / Non-Voice / Hybrid) - Hybrid (WFH)

•              Shift Details (Timings & Rotational / Fixed) - Fixed

•              Work Schedule (Working Days & Weekly Offs – Rotational / Fixed) - Fixed

•              Work Model (Work From Home / Work From Office / Hybrid) - WFH

•              Mandatory Requirements for Internal Applicants- Written Test to be given before interviews are scheduled.