Team Manager | Tech and Channel Support
- Full-time
Company Description
Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Job Responsibilities:
- Own and manage relationships with the partner ecosystem including distributors and partners.
- Manage the pipeline together with partners, assisting the partner with required resources for closing new / renewal deals.
- Developing and executing partner account plans & channel sales strategies to ensure that revenue targets are met and over-achieved.
- Create and Analyze Tableau reports and deliver insights about channel performance.
- Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
- Collaborate with internal teams to ensure partners have the resources they need.
- Efficiently Manage a team of Channel support associates to provide Proactive and Reactive support to distributors and partners.
- Identify and implement process improvements for effectiveness of the Channel Support team.
- Work closely and build relationships with the rest of the Tenable team, including Sales, Pre Sales, Customer Advocacy, Research & Development, and Operations.
Qualifications
Our most successful candidates will have:
- A Bachelor’s degree or Associate Degree preferred but not required.
- Minimum of 2 years’ experience in Channel management / partner management, preferably in a technical program.
- Experience in managing a team of Channel support associates
- Strategic selling mindset: ability to develop channel strategies.
- Working knowledge of Cybersecurity technologies, Networking, or system administration
- Passion for problem solving and constantly improving sales knowledge.
- Excellent presentation skills.
- Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues.
- Strong customer-orientation when managing communications and issues.
- The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
- People management expert: Highest level of people management skills and conflict resolution skills; mentoring and training, including team building and morale boosting exercises.
- Knowledge of metrics, their measurements, thresholds, targets and process owners.
- A pro-active attitude towards developing trust and professional rapport with team members; the ability to be a team-player.
Additional Information
All your information will be kept confidential according to EEO guidelines.