About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Sutherland is looking to add a Team Manager to one for our growing W@H programs in Bulgaria. If you feel you are ready for the next step in your career or are currently in a leadership role today, we would like to hear from you!

Team Managers in this role get to:

• Drive the performance of a team of consultants, meeting and exceeding all KPI targets. Strengthen Relationships:
• Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others:
• Coach and mentor Consultants, providing feedback and performance management.
• Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. 
• Drive organizational initiatives within the team from time to time.

The most successful candidates:

•  Must have leadership skills and experience 
•  Are able to work in MS Office
•  Are able to work in a fast-paced environment
•  Are proactive in developing trust and professional rapport with employees and team members; work as a team-player
•  Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
•  Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

All your information will be kept confidential according to EEO guidelines.