Sr. Associate Manager - Talent Acquisition
- Full-time
Company Description
Sutherland is seeking a dynamic and intuitive person to join us as a Sr. Associate Manager - Talent Acquisition. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Key Responsibilities:
- Lead the team of recruiters to engage all generated leads from different online and referral channels.
- Ensure daily productivity numbers are met.
- Ensure hiring procedures for all levels follow Sutherland and Government policies.
- Work with Talent Acquisition Sourcing, Operation, and Shared Services Teams to ensure that job requirements and expectations are clearly understood, and talents are assessed against appropriate criteria.
- Ensures a positive candidate experience by constantly seeking ways to improve the content, methodology, delivery, and process.
- Respond to and support organizational challenges.
- Ensure a positive candidate experience and candidates endorsed by the sourcing team are interviewed in real-time.
- Ensures a positive new hire on-boarding experience by constantly seeking ways to improve the curriculum, content, methodology, delivery, and process.
Qualifications
- Bachelor’s degree in related field from a four-year college or university.
- Minimum of 2 years BPO experience in the same capacity.
- Must have proficiency with various MS Office Suite including Power BI, Microsoft Word, Excel, and Power Point.
- Proficient planning, time management, and decision-making skills.
- Can communicate effectively and professionally with internal and external stakeholders.
- Demonstrates ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
- Maintains a high degree of confidentiality and professionalism.
- Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.
Additional Information
All your information will be kept confidential according to EEO guidelines.