🚀 Join Sutherland - Where Your Career Soars! 🌟 

Sutherland: Pioneering Customer Experience Management (CXM) Globally for 37 Years! 🌎 As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our clients' customers across the globe. With a presence in 60 locations worldwide, including Bulgaria since 2008, we're a diverse team of over 2,000 dedicated individuals working across Sofia, Varna, Burgas, or from the comfort of home, serving in 17 languages! 

At Sutherland, You'll: 

🔍 Dive into intriguing projects for renowned global brands. 

📈 Grow and sharpen your skills in a vibrant and supportive environment. 

🌟 Collaborate with exceptional talents on exciting initiatives. 

Join our growing team for a world leader in e-commerce! One of our biggest and most successful projects for a global leader in online shopping continues to grow and we are looking for our next great colleagues. 

💬 Provide customer support in German (phone, chat, mail).  

🔍Analyze client queries and offer the best solution.  

📚 Professional training according to global customer service standards.  

⏰ Flexible working hours (4-, 6- or 8-hour shifts). 

What We Value in You:

🎓 Very good proficiency in German language (minimum B2), second language is not required. 

💻 Good computer literacy. 

💬 Strong interpersonal skills and collaborative mindset. 

🌱 Drive for continuous improvement and gaining of new knowledge. 

🤝 Ability to organize, prioritize and work in a team. 

What You'll Receive: 

💼 Long-term job security with a permanent contract. 

🏥 Additional health and life insurance coverage. 

🌞 Generous annual leave, including wellness days. 

🍽️ Food vouchers and paid breaks. 

💰 Competitive salary and clear career progression. 

🎓 World-class on-the-job training. 

🏠 Work-from-home possibilities.

But Wait, There's More! 

💻 Fully digital employee services with eSignature. 

🧠 Employee assistance program for psychological support. 

💸 Exclusive employee discounts portal. 

🤝 Lucrative employee referral program. 

🎉 Rewards and recognition for your achievements. 

🌍 Relocation package for those moving cities or countries. 

🏋️‍♂️ Multisport card coverage. 

📚 In-house learning portals with certification options. 

🎉 Engaging office events and wellness initiatives. 

👶 Gift for birth or adoption. 

🌱 Corporate social responsibility events and team-building activities. 

🌐 Exposure to global business insights and practices. 

Ready for the Next Chapter? 

If you're eager to embark on an exciting journey with us, we're excited to hear from you! 🚀