Associate - Customer Service
- Contract
Company Description
Sutherland is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
Respond to Customer queries via Chat medium
Assistance with order status questions and account/product inquiries.
Project a professional company image through chat and email.
Provide customers with product and service information.
Escalate/ transfers or referrals to other Departments as appropriate
Maintain the quality standards.
Qualifications
High School Diploma or Equivalent
Additional Information
All your information will be kept confidential according to EEO guidelines.