Associate - Customer Service

  • Full-time

Company Description

Back-office consultant with Swedish plus English

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

We would like to offer you the opportunity to join Sutherland Team. Your role will be related to back office activities with no direct connection to end customers.

Job Description


Review, qualify and classify content created by end users including user profiles, questions, comments, images, videos and audio, in accordance with established by Client – guidelines, and defined timeframes, before publishing it on the client web page;
Project a professional company image through email interaction;
Prioritize tasks and collaborate with other teams when needed;



Very good level of Swedish (at least B1 level)
Knowledge in English (at least B1 level)
High school / University Degree
Ability to work on flexible working hours and weekends shifts;
Ability to multi task and to make quick decisions;
Attention to details;

Additional Information

Life at Sutherland:

We offer competitive salary;
Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance;
Rewards and recognition programs;
Training following the leading global standards for highest quality of Customer Service and Technical Support;
Structured working environment;
Career opportunities;
Great office location;
Team Building activities;

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please complete your registration and attach your CV in English.       

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