Sun Community Health (“SCH”) is a non-profit, non-political and non-sectarian organization. It is a local non-governmental organization in Myanmar and is established in particular to advance socially beneficial purposes in Myanmar by promoting and providing information, services and products related to the prevention, promotion, curation and rehabilitation of the major health services including but not limited to HIV/AIDS, malaria, tuberculosis, maternal and child health, reproductive health and non-communicable diseases with the aim of furthering good health, prosperity and the relief of poverty, distress and sickness. This also includes state-of-art training programs, quality assurance programs, and a robust supply chain and logistics system and health financing mechanisms. The Organization may also provide non-health related ancillary services that ensure and improve the well-being of its clientele.

SCH is practicing the right to freedom from all forms of sexual violence, injustice, discrimination and abuse (including child and adult at-risk abuse). We recognize the responsibility we have to guarantee on that we do not deliberately or inadvertently cause any harms to right holders and communities through our work – whether that is our staff and representatives of our contractor (internal and external stakeholders). SCH will not tolerate any form of discrimination, abuse, exploitation, harassment under any circumstances and will take strong disciplinary action. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training.  All staff must ensure that they understand and act in accordance with this clause.

JOB SUMMARY:

The Operation Support Officer plays a critical role in the overall management of public health programs. The Operation Support Officer (HIV) is responsible for delivering high quality primary healthcare services, including diagnosis, treatment, and management of three diseases, as well as maternal and child healthcare services. This position is target-driven and accountable for meeting clinical targets in compliance with SCH’s quality clinical and facility standards.

The contract type is Service Agreement and the duration is up to December 2026 and extendable. The assign area is Sun Care Clinic, Yangon Regional Office.

DUTIES & RESPONSIBILITIE

1. Clinical Service Provision:

• Provide medical consultations, diagnoses, and treatment for clients, ensuring compliance with SCH’s quality standards.

• Offer program related healthcare services including three diseases, and maternal and child health care services.

• Ensure appropriate referrals to higher-level facilities for advanced medical care and service linkage. • Always maintain patient safety and infection prevention protocols.

• Ensure availability of essential medicines, medical supplies, and equipment atthe clinic.

1. Clinic Operations & Management:

• Oversee the day-to-day operations of the clinic, including patient flow management and associated services.

• Supervise laboratory service team, counselling team, clinic assistant and support staff, ensuring effective clinic administration and service provision.

• Maintain accurate documentation of clinical services in compliance with SCH’s reporting and data management protocols.

• Conduct regular stock analysis, track disease trends, and ensure continuous availability of commodities.

• Take financial accountability for clinic expenditures according to organizational policies.

1. Data Management & Monitoring:

• Collaborate with the SCH’s Monitoring and Information System (MIS)team. Monitoring and Evaluation (M&E) team to address data errors and maintain complete clinical records.

• Monitor the progress of activities, work plans, and project targets, ensuring effective execution.

• Analyze patient data and use findings to enhance clinic performance and service quality.

1. Team Supervision &Capacity Building:

• Lead weekly or biweekly clinical team meetings to discuss challenges, successes, and solutions.

• Provide coaching and mentorship to clinical and the laboratory team.

• Organize training sessions for clinical team members to improve their skills and performance.

1. Networking & Collaboration:

• Build effective partnerships with local health departments, township administrations, and other relevant stakeholders.

Represent Sun Care Clinic in local health networks and promote its services through community engagement.

• Work with national program teams to align clinic services with broader public health initiatives.

1. Other Responsibilities:

• Support SCH in developing innovative strategies to enhance healthcare delivery.

• Perform any other relevant tasks assigned by the direct supervisor

Key Skills and Competencies

Technical Knowledge : Strong expertise in clinical care services, primary healthcare, and infectious disease management.

Communication Skills : Ability to effectively communicate with patients, families, and healthcare providers. Strong written and verbal communication skills in English and Myanmar.

Operational Management : Ability to manage clinical resources efficiently to ensure continuous service delivery. Experience in healthcare data management and evidence-based decision-making. Leadership and Teamwork : Strong leadership skills with the ability to supervise, mentor, and motivate the clinic team. Ability to work collaboratively with multidisciplinary teams and external stakeholders.

Organizational Skills : Must be highly organized, detail-oriented, and systematic. Strong ability to plan, prioritize tasks, and meet targets effectively.

• Must hold an M.B., B.S. degree and a valid SAMA medical license.

• Minimum oftwo years of experience as a general practitioner (preferred).

• Additional diploma or training in healthcare management is an advantage.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

• Strong commitment to providing equitable and high-quality healthcare.

• Ability to work in a challenging and dynamic environment.

APPLICATION:

Interested applicant, please send Application Letter, Curriculum Vitae (with “Two” referees, including your last employment for reference check), copies of Qualification Documents and National ID as per following “APPLY LINK” and/or Apply Email not later than on the evening of 10 September 2026 (Thursday).