Operations Support Officer
- Full-time
Company Description
Sun Community Health (“SCH”) is a non-profit, non-political and non-sectarian organization. It is a local non-governmental organization in Myanmar and is established in particular to advance socially beneficial purposes in Myanmar by promoting and providing information, services and products related to the prevention, promotion, curation and rehabilitation of the major health services including but not limited to HIV/AIDS, malaria, tuberculosis, maternal and child health, reproductive health and non-communicable diseases with the aim of furthering good health, prosperity and the relief of poverty, distress and sickness. This also includes state-of-art training programs, quality assurance programs, and a robust supply chain and logistics system and health financing mechanisms. The Organization may also provide non-health related ancillary services that ensure and improve the well-being of its clientele.
SCH is practicing the right to freedom from all forms of sexual violence, injustice, discrimination and abuse (including child and adult at-risk abuse). We recognize the responsibility we have to guarantee on that we do not deliberately or inadvertently cause any harms to right holders and communities through our work – whether that is our staff and representatives of our contractor (internal and external stakeholders). SCH will not tolerate any form of discrimination, abuse, exploitation, harassment under any circumstances and will take strong disciplinary action. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours). Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.
The Operations Support Officer provides operational and coordination support to ensure smooth implementation of project activities related to partnership management, policy compliance, and advocacy. The role focuses on facilitating administrative, reporting, and follow-up processes that strengthen collaboration with government stakeholders and partners in line with organizational and legislative requirements.
This position's duration is Up to June 2026 - Possible Extension with Temporary Agreement Contract.
Job Description
The duties and responsibilities of Operations Support Officer include:
• Update and maintain required information for the affiliated providers; support operational processes related to project documentation, correspondence, and coordination with relevant government departments and partners.
• Assist affiliated providers in timely preparation and submission of required forms, letters, and supporting documents in line with organizational and legislative procedures.
• Maintain a clear and organized filing and tracking system for all project-related documentation, including approvals and follow-up actions.
• Act as a focal point for communication and information flow between the organization, government departments, and key stakeholders.
• Support coordination meetings, workshops, and consultations to strengthen collaboration and understanding of public-private partnership (PPM) mechanisms.
• Assist in preparing talking points, briefs, and summaries for meetings and policy dialogues.
• Support advocacy efforts to promote enabling environments for community health and equitable service delivery.
• Gather and document information on key developments, challenges, and progress related to policy and system-level engagement.
• Help organize advocacy and public awareness events, ensuring alignment with project objectives and organizational messaging.
• Compile regular progress updates and status reports for internal and external stakeholders.
• Track and document government engagement milestones, feedback, and relevant policy changes affecting project implementation.
Qualifications
• Any graduate with at least 3 years of management experience in health-related projects (M.B., B.S. degree from a recognized university is preferred but not mandatory).
• Minimum of 3 years of relevant experience in health program implementation, outreach, or provider supervision.
• Strong interpersonal and communication skills, with experience engaging government and community stakeholders.
• Good organizational, documentation, and reporting skills.
• Proficiency in MS Office and basic data management
• Fluency in Myanmar and working proficiency in English preferred.
Additional Information
Application:
Interested applicant, please send Application Letter, Curriculum Vitae (with “Two” referees, including your last employment for reference check) scan or copies of Qualification Documents and National ID as per following “APPLY LINK”, not later than on the evening of 10 May 2026 (Sunday).
SCH Mandalay Regional Office: No. (B 36), 65th B Street, between 65th * 66th Street, 103rd * 104th Street, Chan Mya Tharzi Township, Mandalay.
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