Sun Community Health (“SCH”) is a non-profit, non-political and non-sectarian organization. It is a local non-governmental organization in Myanmar and is established in particular to advance socially beneficial purposes in Myanmar by promoting and providing information, services and products related to the prevention, promotion, curation and rehabilitation of the major health services including but not limited to HIV/AIDS, malaria, tuberculosis, maternal and child health, reproductive health and non-communicable diseases with the aim of furthering good health, prosperity and the relief of poverty, distress and sickness. This also includes state-of-art training programs, quality assurance programs, and a robust supply chain and logistics system and health financing mechanisms. The Organization may also provide non-health related ancillary services that ensure and improve the well-being of its clientele.

SCH is practicing the right to freedom from all forms of sexual violence, injustice, discrimination and abuse (including child and adult at-risk abuse). We recognize the responsibility we have to guarantee on that we do not deliberately or inadvertently cause any harms to right holders and communities through our work – whether that is our staff, contractors and representatives of our contractors (internal and external stakeholders). SCH will not tolerate any form of discrimination, abuse, exploitation, harassment under any circumstances and will take strong disciplinary action. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff and contractors are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff and contractors, in addition to related mandatory training.  All staff and contractors must ensure that they understand and act in accordance with this clause.

OVERVIEW:

The Mental Health Counselor is responsible for providing structured counseling services to individuals identified with mental health and psychosocial support needs through program screening and referral mechanisms.

The role supports the implementation of community-based and digital mental health services, providing counseling to clients referred by mobile health team, community volunteers, contractors, peer educators, and digital referral platforms such as chatbot systems. The Mental Health Counselor will conduct psychosocial assessments, provide structured counseling sessions, and ensure appropriate follow-up and referral for clients requiring specialized mental health care.

The position also participates in regular supervision sessions with the Mental Health Consultant to ensure service quality, strengthen counseling practices, and maintain adherence to ethical and safeguarding standards.

SCOPE OF WORK:

• Deliver structured, evidence-based counseling services to clients referred through program referral pathways, including mobile health teams, community mobilizers/volunteers, Peer educators and digital chatbot platforms.
• Conduct comprehensive psychosocial assessments to identify client needs, risk factors and strengths to develop individualized counseling plans.
• Implement evidence-informed interventions (such as CBT, PFA, or PST) aimed at enhancing emotional wellbeing, coping skills, and problem-solving capacity.
• Provide high-quality tele-counseling or remote counseling sessions through approved digital communication platforms (e.g., Zoom, Microsoft Team, Viber, or phone calls) when in-person sessions are not feasible, ensuring confidentiality and adherence to program guidelines.
• Manage and track client referrals through digital systems, including chatbot or other online referral platforms, and ensure timely follow-up with clients.
• Maintain accurate and confidential client records using digital case management tools, ensuring all documentation is accurate and up to date.
• Identify and escalate high-risk cases requiring specialized mental health or psychiatric services and facilitate referrals through formal consultation with the technical supervisor.
• Execute consistent follow-up protocols to monitor client progress, evaluate and ensure continuity of care.
• Coordinate directly with mobile health teams, community mobilizers, digital health teams, and affiliated service providers to streamline referral pathways and ensure seamless access for clients seeking help.
• Participate in mandatory supervision meetings with the Mental Health Consultant to review complex cases, receive feedback, and maintain and improve counseling quality and professional standards.
• Uphold strict ethical and safeguarding standards, specifically adhering to confidentiality protocols, safeguarding policies, “Do No Harm” principles and PSEA guidelines.
• Contribute to program monitoring, data collection, and providing anonymized insights into mental health service delivery trends and mental health outcomes.
• Support program activities aimed at strengthening community-based and digital mental health services, supporting activities that reduce stigma and increase service uptake.
• Perform additional duties as assigned by the supervisor that align with the counselor’s professional scope and project goals.

Term of Agreement:

The Contractor will receive the basic daily service payment upon submission of a complete Daily Work Report to the respective Supervisor and payment will be made within 30 days after SCH receives and accepts the report. In addition, the Contractor may be eligible for a performance-based payment, which will be determined based on the verification of achievements against the Monthly or Quarterly Performance Indicator Report and the appraisal and approval of the respective Supervisor.

Skill & Competencies:

• Demonstrated ability to conduct psychosocial assessments and provide structured counseling for individuals experiencing emotional distress, with a sound understanding of MHPSS approaches including trauma-informed care.
• Ability to deliver tele-counseling through approved digital platforms and maintain accurate and confidential client documentation, including digital case records.
• Strong communication, active listening, and interpersonal skills with the ability to build trust with clients while maintaining professional boundaries.
• High level of integrity, professionalism, and organizational skills, with commitment to confidentiality, safeguarding, PSEA compliance, and effective collaboration with program teams and referral partners.

• Bachelor’s degree in psychology, Counseling, Social Work, or a related mental health field.
• Minimum of 2-3 years of relevant experience in mental health counseling, psychosocial support, or community-based mental health services.
• Experience working with community health programs, NGOs, or humanitarian settings is preferred.
• Practical experience in structured counseling approaches (e.g., problem-solving therapy, CBT-informed counseling, or other evidence-based psychosocial interventions) is an advantage.
• Familiarity with digital tools used for tele-counseling, case management, digital referral systems is desirable.

APPLICATION:

Interested applicant, please send Application Letter, Curriculum Vitae (with “Two” referees, including your last employment for reference check) scan or copies of Qualification Documents and National ID as per following “APPLY LINK”, not later than on the evening of 19 April 2026 (Sunday).