Technical Support Officer
- Full-time
Company Description
Sun Community Health (“SCH”) is a non-profit, non-political and non-sectarian organization. It is a local non-governmental organization in Myanmar and is established in particular to advance socially beneficial purposes in Myanmar by promoting and providing information, services and products related to the prevention, promotion, curation and rehabilitation of the major health services including but not limited to HIV/AIDS, malaria, tuberculosis, maternal and child health, reproductive health and non-communicable diseases with the aim of furthering good health, prosperity and the relief of poverty, distress and sickness. This also includes state-of-art training programs, quality assurance programs, and a robust supply chain and logistics system and health financing mechanisms. The Organization may also provide non-health related ancillary services that ensure and improve the well-being of its clientele.
SCH is practicing the right to freedom from all forms of sexual violence, injustice, discrimination and abuse (including child and adult at-risk abuse). We recognize the responsibility we have to guarantee on that we do not deliberately or inadvertently cause any harms to right holders and communities through our work – whether that is our staff and representatives of our contractor (internal and external stakeholders). SCH will not tolerate any form of discrimination, abuse, exploitation, harassment under any circumstances and will take strong disciplinary action. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, at all times (both during work hours and outside work hours). Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.
Job Description
Job Summary:
Technical Support Officer (Bago Region) hold field based important roles in their assigned territories. They are primarily responsible for provider behavior change activities to Sun providers on clinical practice and productivities. They are also responsible for monitoring and supervising social franchising activities and technical support of Sun network.
The position is target-driven and ultimately responsible for achieving the challenging DALY targets assigned to their territory.
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of Technical Support Officer (Bago) includes:
- Conducting medical outreach activities effectively for provider behavior change to increase their productivity and to improve in Quality of clinical practice.
- Regular monitoring/supportive visit to all assigned Sun clinics in assigned area to distribute social franchising products, to deliver new updated forms, to collect MCRs (including TB data collection), financial transaction of provider’s incentive payment, Clinic assistance fees and client’s incentive (Providers’ incentive and demand side incentive).
- Ensure all social franchising products are fully stocked and keep under acceptable condition and good expired date.
- Ensure to provide required IEC and promotional items to Sun provider.
- Assist Sun providers to meet social franchising and clinical practice minimum criteria.
- Conducting advocacy, area mapping, & clinic auditing for new recruitment for channels in the assigned territory.
- Assist and organize in CME activities for Sun providers with collaboration of CME unit of National team- HQ.
- Assisting in the organizing review meeting of health care providers in the assigned territory.
- Take necessary action/solution concerning with issues on Sun Doctors, TB laboratory, clinic assistant and other stake holders in assigned territory.
- Responsible for disseminating technical updated and changes to Sun providers in assigned territory.
- Advocacy and reporting of respective local authorities and health authorities as necessary.
- Conducting periodic and regular monitoring on activities of their supervised field coordinator.
- Take/arrange necessary capacity building of supervised staff and coach their activities as necessary.
- Response back to MIS concerning with error on MCRs and TB report.
- Tracking monthly achievement against targets.
- Prepare and report monthly activities reports to Regional Manager and MIS.
Qualifications
KEY SKILLS/QUALIFICATIONS:
- Hold M.B,B.S degree
- Should have well experience in public health;
- Must have good communications skills, including sufficient reporting skills in English;
- Should be organized, systematic and dynamic, and must interact well with others.
Additional Information
Application:
Interested applicant, please send Application Letter, Curriculum Vitae (with “THREE” or “FOUR” Referees including your last employment for Reference Check) scan or copies of Qualification Documents and National ID as per following “APPLY LINK” not later than on the evening of July 3, 2023 (Monday).