Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution. 

Summit Electric Supply is looking for a driven, goal oriented and proven leader to continue a career in the electrical distribution industry in counter sales. This talented, high-potential associate will ensure uncompromising integrity, respect for others, continuous improvement, and demonstrate exceptional service to our customers at all times. Always seeking to promote from within, successful employees at Summit will have opportunities to advance to inside sales, outside sales and even management.

The Counter Supervisor is responsible for all leading the counter sales team and all counter functions including storeroom and will-call pickup. Ensure customers receive excellent customer service and are informed of new product and service offerings. Work alongside the Operations Manager on personnel issues including, hiring, promoting, training, corrective actions, and terminations. 

As a Counter Supevisor, you will be expected to:

• Works with customers, over the phone and in person, to fulfill orders (fill tickets) and offer assistance on products.  
• Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice.    
• Assists customer service representatives as well as warehouse associates at times when additional assistance is needed to meet customer demand.    
• Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.    
• Conduct formal and informal reviews with Counter Associates. 
• Train, mentor, and coach Counter Associates.  
• Ensures counter area and other areas of store are neat, clean and well stocked at all times, including the restrooms.  
• Performs other related duties as assigned and as necessary depending on the location.  

Summit will help you achieve your goals by:

Providing all of the tools and incentives necessary to take control of your career including:

• Rigorous on the job and online training programs that prepare you for a career in our industry
• Result-driven and customer-oriented team and work environment
• Opportunity for advancement
• Monthly profit-sharing
• Comprehensive benefits including medical, dental, vision, paid vacation, and more!

As an ideal candidate you will have:

• Proven track record as a Counter Associate with Summit or similar electrical distributor. 
• Ability to supervise direct and indirect reports. 
• Current knowledge of industry product and materials.  
• Strong customer service orientation – both external and internal. 
• Excellent interpersonal and communication skills, oral and written. 
• Unwavering commitment to Summit values and mission. 
• Time management – strong ability to organize and manage multiple priorities. 
• Flexibility – ability to effectively adapt to change and thrive in a stimulating, hectic work environment. 
• Proven do “whatever it takes” attitude and approach to life and work.  
• Must thrive in a fast-paced, hectic environment. 
• Must possess selfless team player approach.  
• Must be able to perform most warehouse tasks and work with warehouse equipment, including wire cuts.  
• High school diploma or GED.  

Beneficial Skills and Experience to be successful:

• Ability to perform duties with minimal supervision or guidance 
• Completed EPEC series and other Summit trainings 
• Familiarity with SAP or other Customer Relationship Management (CRM) programs.  

Physical Challenges:

• Ability to lift 50+ lbs on a regular and consistent basis 
• Ability to operate standard warehouse equipment  
• Ability to climb stairs 
• Ability to stand for long periods of time 

Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today!

Be a part of the Summit Electric family with room to grow and excel!

Not sure yet if this is the right position for you? Click here to submit your information to our recruiting team.  

Summit is an equal opportunity employer. We are committed to diversity and inclusivity in all stages of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We assess candidates based on skill, experience, and alignment with Summit’s mission and vision, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, pregnancy, age and veteran or disability status.