Head of Operations @ NUX E-Commerce Startup (f/m/d)

  • Full-time

Company Description

NUX is a D2C store nuxshop.com offering luxury goods without labels at affordable prices. Our mission is to enable customers to purchase fashion and other luxury products without high markups and from sustainable production. We connect people with the world’s best manufacturers, with no detours. We’re striving to make a high standard of living accessible to everyone by breaking down barriers.

NUX originates from Stryber, the largest independent corporate portfolio builder in the DACH region. Stryber carves out several successful MVPs per year into separate legal entities, hires a dedicated management team, and raises an investment round, so the venture has the best chance to become the next unicorn! The business case is already validated, initial processes have been established, and a first loyal customer base exists.

Job Description

As Head of Operations and one of the first team members of NUX you are responsible for navigating the logistics processes, web shop and comprehensive operations of the company. How you contribute to grow NUX:

  • You are responsible for all business operations, managing orders, forecasting, planning and maintaining the e-commerce store
  • You are the master of how NUX best plans our logistics for our customers, being responsible of inbound and outbound logistics
  • You come with a plan, how to build a strategy scaling luxury product and continuously striving to improve operations for the better
  • You are focused on growth, and provide the fundament in catering the needs of our customers
  • You constantly seek to improve our processes and consider challenges along the road of growing NUX as potential to innovate
  • You build effectively adaptable solutions for storage capacity and resources ensuring smooth and optimized inbound/outbound flow
  • You are experienced in data-driven planning and savvy and eager to adapt our digital services to offer an excellent customer experience
  • You keep the web shop up-to-date strive for building lean processes, to keep the team and the logistics costs low while increasing the customer’s experience continuously

Take this real founder opportunity and be one of the first employees owning employee stock options, right from the start.

Qualifications

  • Founder of a startup or have held a Senior position in a startup with significant achievements in your role
  • Prior experience in logistics, order fulfilment and operations
  • Prior experience in luxury or affinity for fashion and luxury
  • Prior experience in the D2C / E-Commerce industry
  • Bachelor or Master degree with outstanding academic results
  • Fluent in German and English and have excellent communication skills
  • A process-driven attitude
  • Strong analytical and creative problem solving skills
  • You are data-driven and human-centric and have a solid concept on how to implement this in your daily work
  • Self-driven, ready to hustle every day (and night) and get things done
  • Achiever mentality: You can show a track record of extraordinary accomplishments and previous entrepreneurial activities

Additional Information

  • A seed stage opportunity: a solid product, a business model proven by real transactions, attractive unit economics and a kick-ass founding team - You can build your own company from the ground up
  • An opportunity with an attractive employee stock option
  • We will build a strong founding team around you with skills that complement you and significantly increases the likeliness of success
  • The senior team at Stryber always has your back: we are specialists in product, scalable operations, growth, fundraising ... and provide you with guidance, structure, and honest feedback
  • You have access to our co-investor as well as corporate network
  • Fame and glory for what you will have built
  • Valuable support from peer startups within the Stryber portfolio and a highly professional operational team at Stryber, when needed
  • A highly dynamic and energetic environment within the Stryber family

Start date: asap

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