Branded and Creative Products Account Manager

  • Full-time
  • Legal Entity: The Stepstone Group UK Ltd

Company Description

This role is available for applications in the following locations; London, Portsmouth.

At The Stepstone Group, we help everyone get the job that best fits their life. Whether it is the next step in their career, or a job to pay the bills - we exist to match lifestyles with livelihoods.  We play our part by giving people everything they need to find the right job for them in that moment; making jobs work for more people, whatever they do, and however they choose to do it. 

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group, is critical to our success as a global company, so we want to recruit, develop, and keep the best talent on the market. We encourage applications from everyone, regardless of your background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. If you require reasonable accommodation in completing this application or interviewing, please let us know. 

We also have a hybrid approach to working from home and in the office!

Job Description

We’re looking for an Email Marketing Executive to maximise the revenue generated from targeted and other paid email offerings for our branded products; in order to deliver quality candidates for our clients and to maintain, develop and provide a high level of creative services to internal and external customers in-line with our strategy. As an email marketing executive, you’ll have the opportunity to manage multiple clients and you’ll be the expert on our products from processes, to design, to performance.

What will this role look like on a day-to-day basis? 

  • To maximise the revenue generated from targeted and other paid email offerings by account managing branded products in order to deliver quality candidates for our clients.
  • To maintain, develop and provide a high level of creative services to internal and external customers in-line with The Stepstone Group strategy and key performance indicators.
  • Email Marketing
  • Provide email marketing solutions, consultation and expertise to your stakeholders when required to optimise campaigns.
  • Account manage all Salesforce Email Booking cases ensuring all requirements, best practise (including adding behavioural targeting) and Service Level Agreements (SLAs) are met.
  • Perform audience segmentation requests to optimise email performance within SLA.
  • Create behavioural data segments (C3PO) and add to email booking cases where appropriate.
  • Perform Commercial Partnership email targeting dedupes on a daily basis.
  • Drive efficiency focused, product promotion and best practice projects when required

Qualifications

Skills you may have: 

  • Basic Microsoft office
  • Ability to effectively prioritise work.
  • Meet deadlines and perform under pressure.
  • Build effective internal/external relationships.
  • Account management skills.
  • Data minded/logical.
  • Process focused.
  • Ability to be positively assertive.
  • Strong eye for detail.
  • Good presentation skills.

Additional Information

What we offer: 

  • Holiday - 29 days holiday a year, plus public holidays.  In addition, you can buy or sell up to 3 days each year.  
  • Charity - 2 additional days off every year to volunteer to charitable causes. You can also donate tax-free to a registered charity, and The Stepstone Group will match your contribution up to a value of £10 per month. 
  • In house barista - Brewed fresh and free of charge. We also have fresh fruit and plenty of snacks.  
  • Medical - Access to digital GP and well-being services. 
  • Pension Scheme - We offer a competitive pension scheme to help you plan for the future.
  • Family Leave - We understand that laying the foundations for a smooth start to family leave will also make for an easier transition back to the workplace and subject to qualifying criteria, the benefits under the Company Family schemes are more generous than required under current legislation. 

When you apply for a role with us you will be asked to complete an equal opportunities questionnaire. If you have any questions about this, please feel free to reach out to one of the team.

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