At Totaljobs Group, we help everyone get the job that best fits their life. Whether it is the next step in their career, or a job to pay the bills - we exist to match lifestyles with livelihoods.  

We play our part by giving people everything they need to find the right job for them in that moment; making jobs work for more people, whatever they do, and however they choose to do it. 

Equal opportunities are important to us. We believe that diversity and inclusion at Totaljobs is critical to our success as a global company, so we want to recruit, develop, and keep the best talent on the market. We encourage applications from everyone, regardless of your background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. If you require reasonable accommodation in completing this application or interviewing, please let us know. 

We also have a hybrid approach! Work from home 2 days and 3 days at the office!

We are looking for a Salesforce Administrator to join our Tribe and work with one of our scrum teams to help us keep our customers happy and solve the challenges maintaining a best-in-class platform in a rapidly growing global business. For us, teamwork is everything. We listen to each other, we adapt and we value honest feedback to help us keep on improving.

You will be responsible for ensuring that the business has a best-in-class Salesforce instance along with delivering on the roadmap of changes for continuous improvement that support our global Commercial strategy.

Your role will be to work with our internal stakeholders and product managers to understand their needs and work with your colleagues to create innovative solutions to drive our business systems forward.

What will this role look like on a day-to-day basis?

• Process & workflow changes on Salesforce for business requirements.
• Delivers value added reports for all stakeholders through Salesforce
• Aiding in the smooth delivery of Salesforce product changes through new Salesforce releases
• Coordinate the Salesforce related communication to the various stakeholders
• Monitoring the adoption/usage of Salesforce across the organisation
• Responsible for data integrity and data cleaning
• Identify new opportunities for the development of new and enhanced CRM capabilities
• Design and maintain advanced dashboards and reporting for evaluating sales effectiveness
• Collaborate effectively with multiple Salesforce development and administration teams

Some skills you might have:

• Salesforce Administrator Certified or Salesforce Certified Platform App Builder
•  4-5 years' Salesforce CRM administrator experience
• Excellent interpersonal and relationship building skills
• Strong research, reporting, presentation and analytical skills
• Experience rolling out and delivering system changes to a business
• Experience of implementing and administrating a Salesforce CRM solution into a business development arena
• Ability to focus on immediate changes with a strategic view on a longer-term strategy
• Experience with Lightning
• Experience working with Salesforce CPQ
• Experience working with Open CTI telephony

Benefits and Rewards:

We believe in giving recognition to our employees, so if you are interested to find out more, please look at the Totaljobs Group career site.

• Holiday - We feel work-life balance is important, so we offer every single one of our employees 29 days holiday a year, plus public holidays.  Everyone also has the option to buy or sell up to three days each year in our Holiday Flex scheme. 
• Family Leave - At TJG we understand that laying the foundations for a smooth start to family leave will also make for an easier transition back to the workplace and subject to qualifying criteria, the benefits under the Company Family schemes are more generous than required under current legislation.
• Pension Scheme - To help our people plan for their future we offer a competitive pension scheme.
• Eye Tests - Every employee receives a voucher which entitles them for a free eye test every year.
• Medical - Access to digital GP and well-being services.
• Charity - Each Totaljobs Group employee receives x2 additional days off every year to volunteer to charitable causes. We also give our employees the chance to 'give as they earn' meaning they can donate tax-free to a registered charity, and Totaljobs Group will match their contribution up to a value of £10 per month. 

For more information about Totaljobs Group benefits please look at the Totaljobs Group career site.

When you apply for a role with us you will be asked to complete an equal opportunities questionnaire. If you have any questions about this, please feel free to reach out to one of the team.