Salesforce Administrator

  • Full-time
  • Legal Entity: Appcast Inc

Company Description

We’re one of Inc. Magazines “Best Workplaces” for 2021 & 2022!

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data, and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage over half a billion dollars in job advertising annually on behalf of more than 1,500 clients.

Job Description

You put the "I" in impact. You bring innovation to life, bridging the gap between business requirements and technology. Appcast is currently seeking a Salesforce Administrator to join our growing team. For your company, this means automating complex business processes, creating reports and dashboards, and training users on Salesforce. For your team, it means helping them stay efficient and on top of things while keeping an eye on their successes and customer relationships.

Responsibilities

  • Daily administration (150+ active users) and support of Salesforce including user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
  • Serve as the Salesforce technical lead for complex multi-department projects
  • Design, build, and manage new workflows, rules, data validation, and triggers
  • Partner with senior-level stakeholders to turn requirements into scalable, technical solutions
  • Manage and administer a newly integrated finance system (FinancialForce)
  • Help drive user adoption of new processes
  • Design and create detailed reports and dashboards
  • Import new leads and contacts
  • Conduct new user training & enablement
  • Quickly respond to internal Salesforce help tickets
  • Run deduplication tools & audits
  • Install updates from Salesforce.com and connected integration

Qualifications

  • Certified Salesforce Administrator certification
  • Minimum of 4 years of experience working in Salesforce (supporting at minimum of 75 users)
  • Working knowledge of various secondary products and solutions offered by Salesforce, as well as the ability to teach basic Salesforce functions
  • An understanding of the B2B sales process and the support needs of a sales organization
  • Confident and highly communicative, with excellent business insight and a willingness to challenge others or propose changes
  • Strong attention to detail and analytical skills
  • Experience with Salesforce-integrated finance systems or ERPs

Additional Information

We’re one of Inc. Magazines Best Workplaces for 2021 & 2022!
 

We have an amazing culture driven by great people. HQ in Lebanon, N.H. with offices in Boston, MA, New Brunswick, Canada and Minsk, Belarus, Appcast is a subsidiary of StepStone, one of the world’s largest job classified businesses, and a proud member of the Axel Springer SE family. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
 

We take care of our employees. We also are focused on being a place where smart, driven people of all backgrounds and experiences want to come to work and have opportunities to learn and grow. We pay our employees well and offer an exceptional, all-inclusive benefits package so that our employees can take care of their families and each other. We like to get together and have fun, we like to have great food and snacks in our offices, we like to volunteer and give back to our communities, and we like bringing dogs to our offices.

All your information will be kept confidential according to EEO guidelines.

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