At Totaljobs Group, we help everyone get the job that best fits their life. Whether it is the next step in their career, or a job to pay the bills - we exist to match lifestyles with livelihoods.  

We play our part by giving people everything they need to find the right job for them in that moment; making jobs work for more people, whatever they do, and however they choose to do it. 

We also have a hybrid approach to working from home and in the office!

As a ‘Performance Delivery Specialist’ within the Totaljobs performance team, you will be responsible for the technical success of our ‘Totaljobs Performance’ product. Working in partnership with a team of Performance Account Managers you will be at the centre of ensuring jobs go live quickly and efficiently.    This is designed to be a multi-faceted role combining technical knowledge and integrations management with day to day support and triage.

What will this role look like on a day-to-day basis? 

• You will be responsible for troubleshooting technical issues within our own platforms and helping resolve external integrations 

• You will be responsible for proactively putting in place automated job posting solutions. This will include scrapes / job wrapping & feed integration 

• You will provide bespoke job posting advice to the Performance Account Managers to guarantee high volume, quality candidates  

• Your focus will be to provide expert advice based on analytical and market evidence to ensure the success of pay for performance clients  

Some skills you might have:

• Taking the responsibility for client technical integrations
• Finding the most time efficient, technical solution to help improve the journey of a client’s listings to our site via the AppCast platform.  
• Be the lead for any internal or external technical queries such as, platform integrations, ATS tracking, API integrations, XML data
• You will liaise directly with 3rd party providers, clients and internal stakeholders to ensure their expectations are met or managed as to the technical capabilities possible
• Work alongside a team of Performance Account Managers to troubleshoot technical errors within internal and external platforms
• You will provide exceptional support for technical queries via phone, email and occasionally face-to-face.
• Managing your own work volumes whilst delivering as part of a team against business service level agreements

Benefits and Rewards - How we recognise our employees hard work and talent:

• Holiday - We feel work-life balance is important, so we offer every single one of our employees 29 days holiday a year, plus public holidays.  Everyone also has the option to buy or sell up to three days each year in our Holiday Flex scheme. 
• Family Leave - At TJG we understand that laying the foundations for a smooth start to family leave will also make for an easier transition back to the workplace and subject to qualifying criteria, the benefits under the Company Family schemes are more generous than required under current legislation.
• Pension Scheme - To help our people plan for their future we offer a competitive pension scheme.
• Eye Tests - Every employee receives a voucher which entitles them for a free eye test every year.
• Medical Insurance - All employees are eligible to apply for private medical insurance cover which also includes a digital GP service. 
• Charity- Each Totaljobs Group employee receives x2 additional days off every year to volunteer to charitable causes. We also give our employees the chance to 'give as they earn' meaning they can donate tax-free to a registered charity, and Totaljobs Group will match their contribution up to a value of £10 per month. 

For more information about Totaljobs Group benefits please look at the Totaljobs Group career site. 

Totaljobs Group are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

When you apply for a role with us you will be asked to complete an equal opportunities questionnaire. If you have any questions about this, please feel free to reach out to one of the team.