support team member

  • Part-time

Company Description

It all started in 2008 when Stawco Hospitality purchased what was once called "Jake's Drive-In"--a previously seasonal ice cream and burger joint. With a new, hugely expanded menu comprised of nearly all freshly prepared, in-house recipes and year-round operation, Krazy Jake's was born. In 2010, we expanded to offer breakfast and quickly became one of the top breakfast restaurants on Boston Road. In 2011 we began to offer adult beverages. Things really started to get Krazy when in 2012 we expanded to occupy the entirety of our 4800 square foot building, complete with a full bar and lounge area. Now, in 2018 during peak season we employee over 75 local workers, including returning college students from the community. It all started in 2008 when Stawco Hospitality Group purchased what was once called "Jake's Drive-In"--a previously seasonal ice cream and burger joint. With a new, hugely expanded menu comprised of nearly all freshly prepared, in-house recipes and year-round operation, Krazy Jake's was born. In 2010, we expanded to offer breakfast and quickly became one of the top breakfast restaurants on Boston Road. In 2011 we began to offer adult beverages. Things really started to get Krazy when in 2012 we expanded to occupy the entirety of our 4800 square foot building, complete with a full bar and lounge area. Now, in 2018 during peak season we employee over 75 local workers, including returning college students from the community. 

Job Description

Responsible for all support functions including dishwashing, janitorial, deliveries, sanitation and cleanliness of stations related to front of house and back of house. The support team member primary responsibility is the dishwashing area; however, they are responsible for other duties listed, and directed by the manager on duty. Must be able to work in a fast-paced environment. 

ESSENTIAL DUTIES AND RESPONSILITIES: 

  • Promote, work, and act in a manner consistent with the mission of Krazy Jake’s in providing outstanding hospitality and service, at an amazing value, in a fun, friendly, family atmosphere.  Allowing us to provide an enriching, fulfilling and rewarding environment for our employees, our customers, our community and our suppliers, one experience at a time. 

  • Responsible for performing cleaning schedules for kitchen floors, mats, walls, hoods, restrooms and other equipment and food storage areas. 

  • Wash dishes, glassware, flatware, pots, or pans, using a dishwasher or by hand, in a 3 bay sink using proper sanitation techniques. 

  • Keep dishwasher clean and immediately report any functional or mechanical problems to the Kitchen Manager. 

  • Monitor dishwasher water temperature to ensure sanitary wash cycle. 

  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. 

  • Place clean dishes, utensils, or cooking equipment in storage areas. 

  • Maintain adequate levels of clean tableware for dining room and kitchen. 

  • Maintain adequate levels of dish detergents and cleaning supplies, replacing when necessary. 

  • Sort and remove trash, placing it in designated pickup areas. 

  • Sweep or scrub floors. 

  • Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. 

  • Clean food preparation and production areas as required. 

  • Receive and store supplies. 

  • Clean garbage cans, dust pans, mop buckets with water or steam. 

  • Transfer supplies or equipment between storage and work areas, by hand or using hand trucks. 

  • Handle tableware carefully to prevent breakage and loss. 

  • Maintain cleanliness of restrooms, ensuring stock levels are met. 

  • Maintain cleanliness of common employee areas, such as stairways, crew dining areas, storage areas, common walkways, travel areas. 

  • Maintain cleanliness of outside area, including but not limited to, back of building, trash area, outside storage, entrance and egress areas. 

  • Maintain cleanliness of windows throughout the facility. 

  • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. 

  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations 

  • Attend all scheduled employee meetings and offers suggestions for improvement. 

  • Perform other duties as directed. 

OTHER SKILLS AND ABILITIES: 

  • Load or unload trucks that deliver or pick up food or supplies. 

  • Set up banquet tables, and/or banquet area. 

  • Ability to interact positively with supervisor, management, coworkers, guest, and the public to promote a team effort and maintain a positive and professional approach. 

  • Ability to produce a high volume of work in a timely manner, which is accurate, complete, and of high quality. 

  • Able to work in a hot, wet, humid, and loud environment for long periods of time. 

  • Able to work in a standing position for long periods of time (up to 5 hours) 

  • Able to lift, reach, bend and stoop 

  • Able to safely lift bags, cases and stacks weighing up to 50 pounds up to 30 times per shift. 

  • Ability to come to work regularly and on time, to follow directions, to take criticism, to get along with co-workers and supervisors, to treat co-workers, supervisors and guests with respect and courtesy, and to refrain from abusive, insubordinate and/or violent behavior. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Additional Information

EDUCATION and/or EXPERIENCE: 

Experience is a plus, but not required. 

LANGUAGE SKILLS: 

Ability to effectively present information and respond to questions from groups of managers, committees, suppliers, employees and guests. 

COMPUTER SKILLS: 

Working knowledge of various computer programs, and software; including but not limited to, basic email, scheduling systems, time-clocks. 

MATHEMATICAL SKILLS: 

Basic mathematical skills needed. 

REASONING ABILITY: 

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

CERTIFICATES, LICENSES, REGISTRATIONS: 

Not Required 

PHYSCIAL DEMANDS: 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job included close vision and distance vision. 

WORK ENVIRONMENT: 

While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and experiences; moderate noise; varied temperatures; working on concrete floor; working on surfaces that may become slippery; working around high degree cooking equipment; working around and with power driven food service equipment and sanitation equipment; working with common cleaning chemicals. Employee may be in an outdoor setting performing basic functions of the janitorial part of the job.