Static1 Specializes in Designing, Deploying and Managing Customized Network, Cloud and Data Center Solutions

• Assist in the designs and implementation of MANs including DWDM systems, network switches, network routers at internal and client facilities, data centers and network hub locations 
• Provides technical support to customers, product specialists, and consultants regarding networks/systems. 
• Coordinates and performs on-site customer work including network equipment configuration, installations, repairs, upgrades, and maintenance. 
• Provides Pre-sales support 
• Resolves first-level and second-level customer problems and answers questions. Resolves issues and escalates as appropriate. 
• Serves as liaison between the company and customers. Conveys customer feedback to technical design and engineering staff. 
• Serves as the customer service focal point during the projects and for a defined time period following completion. 
• Completes existing project task lists with dates and responsibilities to ensure execution of each task. 
• Maintains relationships with the customer project team members and various departments and individuals. 
• Assists with problem resolution as required by applying personal experience in combination with various vendors and networks. 
• Assists with training new staff members. 
• May prepare statements of work, quotes, presentations and proposals 
•  May deliver hardware onsite to clients and vendors 
• Installs and configures necessary network monitoring and management systems 
• Maintains documentation regarding network configurations, operating procedures and service records relating to hardware and software 
• Assist with network design and implementation of firewalls and applies firewall policies and rule sets to multiple systems with impeccable documentation 
• Participate in after business hour support and incident, response escalations 
• Work with colleagues to meet team goals and improve processes and practices 

• Expert knowledge and experience configuring and operating Cisco, Juniper, Brocade and Arista switches and routers. CCIE, CCNP and JCIE certifications preferred

• Expert in Carrier technologies including but not limited to: BGP, VRF Lite, ISIS, MPLS, BFD, CCC, GRE and RSVP

• Expert in Routing Protocols including but not limited to: IBGP, OSPF, VRRP, VARP, HSRP, and PBR

• Expert in administering firewall policies on multiple platforms: Palo Alto, Juniper, Cisco & Fortinet

• Experience with configuration, installation, troubleshooting, and supporting network equipment, wireless access points, firewall policies across different platforms

• Detailed oriented and organized

All your information will be kept confidential according to EEO guidelines.