Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To lead, coach, and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth, customer acquisition, and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution, exceptional customer experience, people leadership, and adherence to risk and compliance standards.

Type of Qualification: First Degree

Experience Required
3-4 years

• Proven sales track record within the financial services industry, with strong proactive business development and client acquisition capabilities, complemented by effective stakeholder management experience
• Experience in any supervisory role will be an added advantage.

Behavioural Competencies:

• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Team Working
• Upholding Standards

Technical Competencies:

• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Customer Understanding
• Mind of Customer Experience
• Risk Identification